Pengunjung mengancam akan boikot applebee-inilah sebabnya

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Referred to as "your local restaurant," Applebee's congenially welcomes diners to "the Neighborhood." The chain is known for maintaining a casual dining atmosphere, offering choices ranging between salads, burgers, wings, and even steak. According to the company's website, there are nearly 2,000 locations across the U.S. and the world, and their widespread customer base is accustomed to being served the American-style cuisine they've come to know and love—all at a reasonable price. But recently, Applebee's has faced backlash and calls for a boycott on social media. Read on to learn more about how the recent events have landed the beloved chain in hot water.

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People are threatening to boycott Applebee's after a controversial email was leaked.

Applebee's restaurant sign and logo
Ken Wolter / Shutterstock

With the current state of the world, many Americans are still reeling from the repercussions of the COVID-19 pandemic, which led to mass unemployment and financial hardship. Issues have been compounded as of late with inflation and gas prices rising at an alarming rate. Many companies have opted to lend a helping hand to employees during their time of need, but one email from Wayne Pankratz, an executive director of operations for American Franchise Capital (a franchisee of Applebee's restaurants in the Midwest), seems to express the opposite.

As reported by Forbes, Sebuahleaked email from Pankratz to colleagues, dated March 9, ended up on Reddit on March 21 and was then shared on Twitter. In it, the executive seemed to be gloating about the benefits that inflation and the discontinuation of unemployment benefits may have for the company. "Most of our employee base and potential employee base live paycheck to paycheck," the email reads, adding that increasing prices will require employees to up their hours in order to maintain their lifestyle. According to Pankratz, rising gas prices are also advantageous as the surge "will increase application flow and has the potential to lower our average wage."

"We are no longer competing with the government when it comes to hiring. Stimulus money is no more, supplemental unemployment is now more," Pankratz wrote. "This benefits us as prices rise, people who [were] relying on employment money, simply will have less money to spend. It will force people back into the workforce." According to Insider,the email allegedly pertains to an Applebee's location in Lawrence, Kansas.

The hashtag #BoycottApplebees is trending on Twitter.

someone logging onto twitter app
Shutterstock

In the wake of the leak, Twitter users have been using the hashtag #boycottapplebees, urging diners to avoid the restaurant. Users have been loudly voicing their complaints, with one user tweeting, "We didn't need another reason not to go to Applebee's, but lowering their employees wages because of inflation? Cmon #BoycottApplebees."

Applebee's has responded to customers' direct complaints about meals and service on Twitter, but there is no reference to the controversy on the social media account.

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Pankratz has been fired as a result of the email.

Man leaving office Quitting stories
Shutterstock

Following the uproar generated by the email, Pankratz was fired by the company, the Springfield News-Leader reported on March 29. The outlet confirmed through court records that Pankratz had been an employee of franchisee Apple Central LLC, which is owned by American Franchise Capital, at least as recently as 2012.AE0FCC31AE342FD3A1346EBB1F342FCB.

"This is the opinion of an individual, not Applebee's," said Kevin Carroll, chief operations officer at Applebee's, in a statement to Insider. "The individual has been terminated by the franchisee who owns and operates the restaurants in this market. Our team members are the lifeblood of our restaurants, and our franchisees are always looking to reward and incentivize team members, new and current, to remain within the Applebee's family."

The Lawrence location temporarily closed on March 22 when several employees quit after reading the email. The manager of the location, Jake Holcomb, shared the leaked email and quit immediately. "I printed a couple dozen copies of the emails, distributed throughout the restaurant, putting them around places so servers could find them," Holcomb told the News-Leader. "Then, I gave everyone in the restaurant their food for free and we just left; we didn't even close the store."

The Lawrence location reopened on March 23, the News-Leaderreported.

This is not the first time that Applebee's has been involved in controversy.

the exterior of an Applebee's restaurant in Saugus, Massachusetts
QualityHD / Shutterstock.

Applebee baru-baru ini menghadapi serangan balik dengan alasan yang berbeda, Menghentikan iklan di CNN Pada 2022 Februari setelah salah satu iklan mereka ditayangkan langsung setelah liputan invasi Rusia Ukraina. Seperti dilansir. Newsweek. , klip berjalan di sekitar Twitter, dan Applebee Kekhawatiran dan kekecewaan yang dilaporkan dengan waktu jaringan iklan.

"Kami sangat khawatir tentang situasi di Ukraina," kata juru bicara Applebee dalam sebuah pernyataan untuk Forbes. . "Ketika kami disadarkan bahwa iklan kami ditempatkan dengan cara ini, kami segera menjangkau CNN untuk menghentikan iklan kami di jaringan mereka. Itu tidak akan pernah ditayangkan, dan kami kecewa dengan aksi jaringan."

TERKAIT: Walmart sekarang menghadap backlash untuk menjual ini .


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