Good Lifestyle

If you never have Steering wheel with the southwest , you know they do things little differently. Instead of allocating seats in advance like the other airlines, travelers receive boarding positions to determine when they can get on the plane and choose their own seats. For some, this flexibility is quite the point of sale. But it is only if it works in their favor, that a passenger now claims to be an improbable scenario because he says that the early recording option of Southwest is in fact a "scam".

In relation: Travelers boycott the Southwest for a new change of boarding .

Tiktker Big Joe shared his recent travel experience in the Southwest with his family in a Video of April 6 Posted on his account @jojoofficialtt. In his Tiktok, Joe shares that he went to Orlando with his family of six, who includes several young children.

"You know with the Southwest, they have no attributed seats ... [But] you have the possibility of paying for early recording," he said. "So, for $ 300, I was able to pay for an early recording, hopefully, to get into the rest so that my family and my friend that we took could sit together."

As the southwest explains On his website , passengers can be awarded one of the three boarding groups: A, B or C. For each letter, passengers are also assigned a number of 1 to around 60 to determine exactly when they can embark according to their boarding group. The oldest position to embark is A1.

Joe's boarding position? "Like B7," he said.

But it is not only that Joe had to wait until all those of the boarding group left first. Southwest also offers Family pension , which allows up to two adults traveling with any child of six or less to get on board after the group A went on board and before the start of group B.

"It means that there were 60 people in front of me who were able to verify in a way earlier. And because we are going to Orlando, where Disney World is, of course, there will be a bunch of families," said Joe.

In relation: Southwest deploying the new controversial seats: "Is there an option to stand up?"

So, despite the payment of $ 300 for early recording, Joe says that when he was finally able to get on board, there was not two seats together - what he explains is a problem because his plus Young child is 8 years old and does not fall under the family the criteria of boarding but are always "terrified" to sit alone.

"So we had to try to find our way which was a horrible experience," he said. "My children were terrified. Worse experience of all time. Do not fly to the southwest, such a scam."

In the comments section of Joe's Tiktok - which has already collected more than 63,000 views - other travelers have shared that they had had similar experiences with Southwest.

"It happened to me to come back from Florida to Nashville," said a person. "Our tickets ended up being $ 2,000 for two people. We got B31-32, and forty. Yes forty families down in front of us! I had to sit next to a child."

Nor is it the first time that the Southwest has faced a backlash on this service. While Southwest Airlines offers Recording of the first ODS From $ 15 with one -way passenger per passenger, the carrier warns that paying the service "does not guarantee a boarding position". However, it is intended to improve "your selection of seats to help you get your favorite headquarters". AE0FCC31AE342FD3A1346EBB1F342FCB

But travelers have said in the past that this was not always the case, especially when the Southwest authorizes certain passengers (like wheelchair users Or families with children under the age of 6 in the case of Joe) to take on those who paid additional costs for the Earlybird recording.

"Yeah, I will not recording the earlybird," said another traveler on Joe Tiktok. "I paid it and got B37 or something like that - a late pension."

Better life contacted the Southwest on these complaints, and we will update this story with their answer.