Ex-home depot worker tells buyers how to get a secret reduction of $ 50
Home Depot aspires to be "the first customer service in the world," she says.
Home Depot clearly puts customer satisfaction at the forefront of his shopping experience, his low price warranty to its generous policy of returning to its myriad of free services. But when it comes to entering the best Markdowns at Home Depot, your smartest action plan can simply ask an associate store for a discount.
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In a Video published on Tiktok , the user @ Ericauh18, a former employee of Home Depot, revealed that all the staff levels of the domiciliary renovation store - whether a manager or a supervisor of the department - have the power to reduce prices until $ 50.
"Thus, each employee of the building has an empowerment of $ 50 to take care of any customer service problem that could arise. It is $ 50 that all employees can give you off goods for which he does not Failure to obtain the approval of a manager, "she said.
According to the former employee, this is the way of Home Depot to make sure that they "the number one customer service company in the world".
In a pair of follow -up videos , she explained scenarios that can trigger an empowerment. The first is if the last article in stock is slightly damaged but still usable. Another is if the store does not have the specific dimensions of the wood that you ordered online (and he said it was in stock at this place). And a third party is if a store does not have an inventory of an item that says it is online stock. AE0FCC31AE342FD3A1346EBB1F342FCB
As for the number of times an employee can use their district of a quarter work, the limit does not exist. "There is no time limit for empowerment ... it's $ 50 per customer, not for [the employee] to go a day, every week or monthly", @ ericauh18 said in another video .
However, Tiktoker and finance guru John Liang Note that according to the Home Depot staff member you are talking about, customers can really save more than $ 500 per transaction.
"Store partners can offer up to $ 50. Supervisors can offer up to $ 100, and assistant directors can offer up to $ 500," he is shockingly shocking revealed in a video of his own. "You will never know before asking, so ask yourself!"
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Although Liang's video is worth it, several members of past and current home depot staff warned that the empowerment policy should not be confused with a delivery of employees and is "situational" according to requests and needs client.
"This is not good deals to hunt my guy," said a person, adding that the delivery is not applied "simply because you don't like the price."
Another has agreed: "It's semi-Vrai but you don't get it by just asking. Something should be bad or missing."
"Former employee of Home Depot Yes, we can give a discount of $ 50, but that cannot be fair for a reason like an expensive tool, he must be a valid reason", another double speaker.
Thus, even if it does not hurt to ask, keep in mind that Home Depot Associates may require a concrete reason to distribute an empowerment.