Good Lifestyle

Affordable is something that many of us are looking for during shopping - and Wayfair is one of those retailers who regularly offer competitive prices. Although you sometimes have to assemble these products yourself (unless you are ready to pay for a professional), it is worth it if you find something elegant that you like and you don't have to pay too much . But while Wayfair has its right part of fans, on Reddit, the retailer has caught the flaks of buyers citing delays and delivery problems, a customer going so far as to say that his business practices are "contrary to ethics" . Read more to find out why buyers are drawn.

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Several customers have reported problems with Wayfair this week, including a buyer who titled their message on the R / Wayfair Subdreddit: " Horrible customer service . ""

"Since the Wayfair customer service team seems inept, I decided to publish it here. I do not expect a resolution, but I rather inform people so that they can make decisions Educated on which the company Buy, "The Redditor wrote, noting that they had made their first purchase from Wayfair on September 2. AE0FCC31AE342FD3A1346EBB1F342FCB

The Customer said they used a financing option via a service called Katapult, with payment deducted on September 5. . However, according to the Redditor, this did not happen, and after recalling, another agent said that there was a payment problem. The Redditor called again on September 22 and was informed that the article was "seated in the warehouse", but would have been hung up during the pressure for more information.

"Needless to say, several agents were in a customer (if the chair is ordered, which is now listed as, how is it" seated "in the warehouse?) Also hung up on a customer is completely unacceptable, " they wrote. "If I was so bad in my work, I wouldn't have one."

Better life contacted Wayfair to comment on the question and will update the story with his answer.

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However, the saga did not end there: the Redditor said that the situation was in fact "worse".

"Even later in the evening of September 22, I connect and I check the status again so that the chair is back, and it would be delivered the first week of October," they wrote. "I asked several representatives of the free assembly at least and I was refused each time."

The Redditor added that they asked Wayfair "to do things correctly" because they had already paid and that their item had not been shipped after four weeks.

"This is a commercial practice contrary to ethics, and I will never make the mistake of ordering this business again," they concluded.

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Other Redditors have committed in the comments, with a writing: "This legitimate happens to me when we speak less of the funding."

Another wrote: "Wayfair customer service [agents] lies between your teeth to turn you off for a few days."

In a Post Reddit separate Two days ago, another customer said that his delivery date for a sofa did not stop posting, and customer service told him that there was "nothing that they could do".

A commentator replied: "The sounds well, I had to face a similar problem with a bed frame

They continued: "I am so happy that they finally understood it, I had to threaten to challenge the charge with my credit card company to have them shipped the rest of the parts [from the bed frame]. Wayfair - Never! "

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Although this is definitely worrying if you do not receive an article for which you have paid - or if you have to wait much longer than expected, it is also annoying if you receive a defective product.

According to a Fedex delivery driver , this is another problem that you could encounter with Wayfair, the Daily Dot reported for the first time. In a Tiktok video that has since been eliminated, the driver said: "Do not buy Wayfair furniture because you have a chance that you get something that someone has already received and returned."

He explained that when a buyer returns a damaged item, "there is a reason why [Wayfair wants] in the original box ... they sell it." He continued: "Even if they will send you a replacement, you must always pay the shipment on this article."

The customers have again sounded to say that it happened to them, with a writing: "Lesson learned! I had to repay the shipment to return it. I will never buy home again!"

In a statement previously provided to Better life , a Wayfair representative said that the company is taking measures to prevent resell to damaged items.

"Whether via an open online offer or one of our return return stores, all sold items are meticulously inspected so that they meet our high quality and security standards," said the representative.

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