Why the buyers of Costco complain about store safety is "worse than the TSA"

The large -scale retailer has been criticized for intensifying store security measures.


Costco has built a cult over the years thanks to its warehouse price And a beloved catering area. But recently, some buyers said they would shop for other retailers due to the increase in complaints concerning store experience. In recent months, customers say they have had The scanners of the hand fired With their hands by employees, and even prohibited in stores for shared subscriptions. Now a buyer calls Costco Security "worse than the TSA" after a recent incident. Read the rest to find out what caused the comparison.

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A Costco buyer said she had recently shouted for using her sister's Apple salary.

A customer named Jessica shared his recent recent purchasing experience at Costco in a viral video Posted on his tiktok @ Jess_x166 account on August 1. AE0FCC31AE342FD3A1346EBB1F342FCB

At the start of the video, Jessica was navigating in the aisles of one of the retailer stores with a companion. In the text that covers the images, she indicates that it was her first time at Costco with her own members.

Jessica says the trip did not go as planned.

"Guys, too bad. Do not receive a costco subscription, it's too stressful," said Jessica in her tiktok. "As if they were shouting us on self-checking because I paid with the installation of my sister."

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The security of the retailer store is called "worse than the TSA".

Self checkout lanes in a Costco Wholesale store in Tigard, a southwestern suburb within the Portland metro area. Staff uniform is seen advertising Costco App.
Dropout

Costco subscriptions are not transferable and "only Costco members can buy items", according to the Retailer website . However, Costco does not explicitly declare that members cannot use Apple Pay of another person when checking the store.

But despite her own membership card, Jessica says the employees gave her trouble trying to pay with Apple Pay of her sister.

"They said to themselves:" Do you have your membership? Costco does not know it. I do not know. "Like ok, sorry," she shares her video.

"It's worse than any airport I went," said his companion at the end of the video. Jessica reiterated this by subtitling her tiktok, "worse than TSA".

Better life contacted Costco about Jessica's experience, and we will update this story with their answer.

In relation: Costco Shopper says he never shows a receipt at the exit - here's why .

Costco's security rigor pushes buyers to leave.

A Costco storefront exterior
Istock / Slobo

Jessica's Tiktok has already collected more than 604,000 views in just two days, with hundreds of users who have come with similar experiences.

"I left Costco because I gave my mother my wallet to hold, and when she gave me my wallet [behind], they told me that I couldn't buy anything when it was my Portfolio, "replied a person.

Another commented: "My mother was sick in the hospital and I had to bring a written letter from note & hand and by hand on doctors indicating that I was buying for her. I wanted to cry."

Others say they jumped the ship due to the strict Costco policies. "Honestly, I'm a Sam girl now. I was treated in the same way in Costco, I haven't returned since," said a person.

Another wrote: "This is literally the reason why I went to Sam. The self-truth of Costco is so eventful and crowded. At Sam, I just scan on the application and I leave."

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Costco said he had repressed for the benefit of his members.

costco.com sign in store
Tada / Shutterstock images

Costco may make many crazy buyers, but the company seems to be behind its recent movements. A Costco spokesman Said previously Better life that he has not changed his membership policy, as members have always been invited to present their cards in the register during verification. The only difference now is that the retailer also obliges customers to do the same when using self-checking.

"Our membership policy stipulates that our membership cards are not transferable and since we extend our self-service fund, we have noticed that non-members buyers use membership cards that do not belong to them," said the spokesperson. "We do not think that it is true that non-members receive the same advantages and the same prices as our members. As we are already asking for the credit membership card, we now ask to see their membership card With their photo during our self-service cash registers. "


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