The Kroger store has served the cashiers for self -dérification - will follow more?

Customers have had mixed reviews in response to the concept of high -tech store.


For many buyers, self-treatment is obvious. This brings you and get out of the store quickly and with little hassle - and with several kiosks, the self -gray line is often the most practical option. However, some of us prefer to check with a cashier who can Carefully scan our articles , and maybe even let us know of the offers or sales that we have missed. If you are in this last camp, you will want to know that Kroger has just eliminated the cashiers in a store, leaving the location with self-dialing routes only. Read the rest to find out if buyers can expect more Kroger locations to take the plunge.

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A Tennessee Kroger made the change for self-truth until last Friday.

putting groceries on conveyer belt
Viktoria Hnatiuk / Shutterstock

A Kroger store in Franklin, in Tennessee, pilots a car-checking store.

To accommodate larger orders, Kroger has implemented " New wide belt routes "" Who have a sagging stations at the end, WSMV was affiliated with NBC.

"These allow our customers to scan and put their own articles", " Lauren Bell , the director of business affairs for the Nashville Kroger division, told WKRN. "It's a quick and friendly experience."

Kroger did not eliminate any Employee stations During the conversion, which was carried out on Friday July 21, reported WKRN. Some employees have changed title, but Bell has confirmed that they were still available to help customers when checking and sinking.

Bell explained that the Franklin Kroger, located in the Cool Springs Market shopping center, was selected for this trial due to the customer rate that opens for self-treatment.

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Kroger piloted this idea for the first time in 2021.

Couple with bank card buying food at grocery store or supermarket self-checkout
istock

Tennessee buyers are not Kroger's only customers to discover stores without a cashier. In 2021, Kroger announced that a store in Dallas, Texas, would be the first to test the format of self-Garden only.

"Kroger is always looking for new ways of Reinvent the payment experience For its customers, "Kroger spokesperson April Martin said to Cincinnati Business Courier in February 2021.

At the time, the point of sale explained that Kroger often tests new technologies in a single store before developing, but that the grocery chain had not confirmed if the concept of auto-checkout would be extended to other stores.

This week, Kroger told WSMV that another store in the village of Hillsboro in Nashville will convert to this format later in 2023, but it is not clear where buyers can see this concept. However, Kroger told WKRN that self-treatment is not supposed to develop all Store locations.

Better life contacted Kroger to comment and update the story when I heard.

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Other stores have high -tech belts, but maintain cashier tracks.

Worst Things to Say to a Cashier
Dropout

While some Kroger stores have completely eliminated cashiers, other locations have undergone less drastic changes. According to the WCPO ABC-Affiliate, in the summer of 2022, Kroger presented his new self-truth that befacted at 20 stores in the Cincinnati region .

Unlike Tennessee and Texas stores, however, in August 2022, these stores still had tracks with cashiers. As a spokesperson for Kroger Jenifer Moore told WCPO, "These stores will continue to have traditional checkouts with cashiers and courtesy clerks to help customers and will also keep their existing self-truth routes."

WCPO noted that stores in Dayton and Troy, Ohio, also have these tracks, in addition to a handful of stores in Kentucky. In December, a Kroger Sandusky, Ohio , also added self-Grenouet surrounded.

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Buyers had different opinions.

man paying at self-checkout
Ftiare / Shutterstock

On Reddit, buyers discussed the recent change At the Franklin store, Tennessee, with some speculant why the change was really made. AE0FCC31AE342FD3A1346EBB1F342FCB

"Whenever you go to this particular store, they would have a maximum of an open register," wrote a Redditor. "Of course, people will use self-payment more."

Others have shared their opinion on the format of auto-grenouet in general, noting that they are not too enthusiastic about this.

"Okay, I know I'm weird but if I have more than two bags of things in my basket, I prefer A real cashier sounds from my business, "they wrote." I don't want self-dérification stores. ""

Another added that there are often technical difficulties.

"The autonomous funds are almost never self -proclaimed," wrote the Redder. "They are glitchy ... The scales in them often cause disturbances in the process, [and] if you buy alcohol, over -the -counter drugs, etc., you need someone to help you. If you have more than 10 items, the chances of a machine glitch and you need an identity or an identity check, etc., go 100%. They are boring. ""

Others have seen no problem with Kroger's decision. "I agree with that, I will always use self-check in any case as a preference," said a comment.


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