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In recent years, auto-checks have become a common show in most retail stores, but consumers remain strongly divided on them. Some buyers prefer to give things to a real cashier, while others prefer to make their purchases without having to interact with another person. But whatever the side of which you strive, it is clear that these machines can have their own set of problems. Walmart employees last year called convenience that self-checks bring to thieves, and more recently, customers have Slammed Costco Because what they say is a process of "horrible" self-checking. Now, a large -scale retailer must in fact remedy a recent number surrounding this service. Read the rest to find out more about the reasons why Walmart offers complete reimbursements following a major self-act problem.

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Auto-checks are hardly new for the retail scene. In fact, companies like Walmart tested This technology in stores since the 90s, according to CNN. But the use of self-checks has certainly evolved and developed significantly since then, in particular for the well-known retailer. AE0FCC31AE342FD3A1346EBB1F342FCB

Walmart stores in the United States have mainly moved to payment experience, and in 2020, the retailer even tested his first self-support only Location in Fayetteville, Arkansas, Fox Business reported. Rejection " Hosted access “This conception has since extended to several Walmart stores and is based heavily on the self -dérification service - unless a customer is asking otherwise.

"This new payment process is designed to help customers end their purchases even faster," said the retailer on his website. But it was not a flawless transition, it seems.

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In response to Amazon Prime Day, Walmart recently organized its own summer savings event to compete with the online retail giant. Walmart plus week Ariva from July 10 to 13, offering exclusive and anticipated offers to Walmart +members, CNBC reported. During the event, customers could also register for a new annual subscription at only $ 49, which was 50% on the standard price for a Walmart + annual subscription.

But this agreement struck a bump on the road when buyers began to claim that they Accidentally bought Walmart + reduction subscriptions at Self-Checkout, Insider reported.

According to the media, Walmart has promoted the promotion to customers of self-truthable kiosks nationally thanks to a click prompt. After pressing the payment button, an offer automatically appeared on the screen for a Walmart + subscription of $ 49 with only two options so that customers can choose to continue their transaction: "not interested" or "add the membership in Cart ".

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A viral reddit thread shone significant light on the issue, as a worker of Walmart told their experience To have a client register for membership without realizing it.

In the July 12 position, the employee explained that he was working in a store in Texas where there is a strong Hispanic presence and said that it had taken about 40 minutes to help a clientele to recover their money after having accidentally bought promotion.

"This woman was an elderly Mexican woman who does not know English very well. She pressed the button to buy it without knowing it," they wrote. "Now imagine if she hadn't noticed her. She would have returned home after Walmart practically stolen her $ 49, an elderly woman, and she could not even have the membership. even be billed next year next year without its knowledge after the renewal of the subscription. "

In an interview with Insider, the worm of Walmart (who asked to remain anonymous) said he thought it was the expected result, because the prompt was only available in English and did not Obliged customers to enter additional information.

"It seemed to me that it had been designed this way to make it very easy to add accidentally or without knowing it a subscription to your basket," they said.

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Throughout the comments section of the Viral Reddit wire, other Walmart employees and buyers have come with their own experiences with accidental purchases for promotion. "Almost this error yesterday because I rushed. It's a predator and they know it," replied a person.

For this reason, a Walmart spokesperson said Better life that the retailer has promoted store kiosks. "We have become aware of the confusion of customers with this process which led us to delete the prompt," they said, adding that buyers can also recover their money if they were faced with this problem.

"All customers who have inadvertently took advantage of this offer during self-treatment and have not activated it can obtain a full refund with proof of purchase," said Walmart spokesperson. "Customers can work with partners in store to receive a refund."