USPS will now allow you to see how bad delays are really
The agency has a new tool that will help customers obtain an overview of services in their region.
Regular Mail delivery is vital for so many of us. So when several days go by without a carrier, this does not cause frustration. In recent years, the American postal service (USPS) was struck by a large amount of customer reactions across the country that complained about the missing mail. But now you may no longer have to wonder if you are dealing with delivery delays or something else. The USPS has created a new service for customers to help them better understand what is going on with mail in their region. Read the rest to find out more about how you can see how bad delivery you are experiencing.
Read this then: USPS makes more modifications to your mail, from June 13 .
The USPS has launched a new online tool for customers.
If you have trouble with your postal service, you may now understand what's going on. In a May 19 Press release , the USPS announced that it had just launched a new dashboard of online service performance. By entering your exact location, you can Use this tool To find out how the postal service takes place in your region in terms of speed and reliability of deliveries.
"After inciting users to enter only a postal code, the website provides customers with a variety of useful information, including the percentage of time delivery for specific mail and shipping products in each USPS district", said the agency.
You can compare your current service times to those of the past.
In order to precisely assess its service performance, the USPS says that it measures the mail from the moment it is collected at the minute when it is delivered to the customer. "These data, weekly updates, is based on the analyzes collected when mail enters the network, during treatment and delivery point," the agency said in its press release.
For the dashboard of service performance, users must enter a specific postal code and filter their search by one of the four types of mail: first class mail, USPS, periodic marketing mail or printed messaging, media and library. You also have the possibility of filtering more by a specific messaging product, such as apartments, letters or postcards. AE0FCC31AE342FD3A1346EBB1F342FCB
For each postal code, the agency will show you how many days they need to deliver the mail in your region on average and the current mail rate in time delivered in your region. They will also tell you what this data were in your region for the same period last year so that you can compare how their service has changed.
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This new service tool is part of the major overhaul of the agency.
In 2021, the postal service unveiled Deliver for America - What is the agency's 10 -year plan to achieve financial sustainability and excellence of services. Customers have already seen a certain number of postal changes in the past two years as part of this initiative, and this new dashboard for service performance is another upgrade made for this overhaul, according to the USPS. Thanks to the delivery plan for America, the postal service strives to reach the performance levels where it can provide at least 95% of all mail and shipping products on time.
"This new website marks an important step because the postal service strives to achieve this goal," said the agency. "It also demonstrates efforts to measure the organization's delivery service, while serving and informing the American public on the trip to become the very efficient and detailed operational postal service in the delivery plan for America, and which will provide customers with excellent service for decades to come. "
The USPS said it was showing an improvement in the performance of services across the country.
Delivery delays and missing mail are always a common complaint in various parts of the United States, but according to the latest USPS data, the performance of the agency services have really improved recently. Currently, 98% of the country receives their mail and their packages less that three days , the postal service reported on May 5 and the agency's average time takes to deliver a piece of mail or a package across the country is regularly seated at 2.5 days.
"Our service performance has increased regularly week after week," said the general post office Louis Dejoy said during a May 9 meeting For the service of postal service governors. "In fact, the speed via our network has improved so much that around 50% of the first -class mail is delivered a day earlier."
But even Dejoy noted that not everyone could see this better result of the USPS at the moment. Rural areas, for example, "do not receive the improved service experience that we have delivered to the rest of the nation," said the general postmaster. "[But] in the future, we have ambitious plans to improve our service in these areas."
