Passenger land 900 miles from the destination in Jamaica without passport
"You enter a different country without passport - it's bad," said Frontier Airlines passenger.
A door change in the eleventh hour associated with a last -minute lounge stand caused a Passenger of Frontier Airlines To land nearly 900 miles from its final destination, in a foreign country, and without its passport no less. Beverly Ellis-Hebard , who considers himself a seasoned traveler, the news of ABC's action in the investigation team said that it Jamaica touched After a boarding agent scanned his ticket and failed to alert him to change the door of his flight.
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Ellis-Hebard was to fly from Philadelphia to Jacksonville. However, she was not aware of the late -minute planes switcheroo because she was in the bathroom at the time of the announcement.
In an interview with Action News, Ellis-Hebard said that she had asked the door worker if she had enough time to visit the toilet. With 20 minutes to lose, she moved away from her post; But on his return, the boarding agent issued a Last call for boarding .
Precsess itself, Ellis-Hebard gave him his pass to the agent, who, according to her, paid more attention to the size of her personal article than her ticket. According to the agent's request, Ellis-Hebard placed her bag in the luggage sizer to see if it would hold on the plane. "I put him and when I went to remove my arm here, I scratched everything. I was bleeding," she told Action News.
Ellis-Hebard said she was rushed to her headquarters, but not before the agent asked her to confirm his name on the ticket.
"She said," Come on, come on. Give me your boarding pass. "I would say that I took about ten steps, and she said," Are you Beverly Ellis-Hebard? "," She said. "I said," You just made my boarding pass. You just saved me. " 'Yes!' She said: "Okay, go!" Go. "" AE0FCC31AE342FD3A1346EBB1F342FCB
Ellis-Hebard did not learn the destination of the plane until a border attendant said that she would feel better once they landed ... in Jamaica.
"I laughed. I said:" I would like to go but I have a beach where I live ", said Ellis-Hebard. "She said," Look at me. This plane goes to Jamaica. "And I knew that by the gaze on her face, she did not joke."
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As if things could not get worse, Ellis-Hebard was without her passport, of course. The on -board agent said: "You enter another country without passport. It's bad."
After relaying the situation to the Jamaican authorities, Ellis-Hebard was invited to stay in the Jetway because he is still considered an American soil. She was finally able to climb a flight to Philadelphia later in the day.
"It should never have happened because I didn't have a passport. The woman at the door did not do her job," she told Action News. Ellis-Hebard was offered a voucher of $ 600 and was reimbursed for her original note in Florida.
Consider this as a warning to always check the door changes, especially if you spread for a snack or a bathroom race!
