This popular clothing chain invoices for feedback buyers to reduce costs

The policy will soon be tested on specific markets, said the retailer.


Anyone who likes to shop know that feedback can be real pain in the neck. And with the rise of online purchases - you have often been able to try things before buying it - returns have become even more widespread. Large retailers like Amazon and the Warby Parker glasses have introduced "Try before buying", which allows you to test and see the goods before committing to buying, whileRetailers like Macy And Nordstrom obliges you to make a purchase first, but offer yields for free. From now on, some retailers adopt a different approach, in particular by invoicing you to return products to reduce general costs. Read more to find out which popular clothing chain will make you escape for returns.

Read this then:If you shop at Macy, prepare for this "ideal" upgrade, from October 1st.

The retail industry continues to fight.

Even if he seems that we finally see a little relief from the pandemic, certain economic sectors are still in difficulty. A key player is theretail business, and according to Retail Dive, several companies are on the verge of bankruptcy.Bed bathtub and beyond Make waves recently, after announcing the closure of 150 stores due to current financial misfortunes.

Brands in the clothing sector are not sure either. According to Creditrisk Monitor Frisk scores, the big names like Express and The Realreal have between 9.99 and 50% chance of losing the bankruptcy, and Abercrombie & Fitch, Stitch Fix, Thredup, Land's End and Torrid are among those with A 4 to 9.99 years percentage of bankruptcy, reported Dive Dive.

A popular clothing chain has not made the list, but they are still taking measures to mitigate financial pressures.

You could get a new charge at this popular clothing retailer.

shopper carrying H&M bag
Sara Sette / Shutterstock

If you like to buy from the affordable retailer H&M, you will want to think before buying this top or a blazer on a whim. According to a transcription of a September 29calling, the retailer plans to start invoice the feedback.

"We are about to test the costs of returning to some of the markets to see customer response", CEO of H&MHelena Helmersson said on the call. "It all depends on how it is received by the customer. That is why we do a test to see if it is something to speed up."

Helmersson noted that this process "would take time" to deploy, and there is no precise time limit for the test. Currently, the H&M websiteStates still that the yields are free.

"Let us see when we see the evaluation of the tests, whether it is the most impactful thing to do or not," said Helmersson.

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H&M did not specify which markets would be tested.

h&m store
Sara Sette / Shu

While Helmersson noted that the test would affect some markets, it did not specify which markets would be, nor how much the return costs would be. In a comment sent by e-mail to CNN Business, H&M confirmed that the costs "will only apply to online returns", and if you provide your order onlineBack to a store, "There is no fee."

The new policy is largely thanks to the "detention" of business in Russia, to the stronger American dollar and at higher prices for raw materials and energy, noted Helmersson, adding that it is " 'Only one initiative to improve the situation. "

The company will also reconsider the way it bought services and how it sets up business in terms of offices and travel, H & M CFOAdam Karlsson added on the call.

H&M is not alone in this initiative.

While many retailers offer free yields like advantage, there are others who do not do so, which means you want to check the policies before buying. Kohl no longer covers the cost of yieldsmail, by shoes, and JCPENNEY will take a deduction of $ 8 of reimbursements when the returns are shipped. Some retailers will only include the return costs if you are part of a special reward program, including DSW; If you are a member of gold or elite, your feedback is free, but buyers general will be billed $ 8.50.

Another fast fashion brand, Zara, alsorecently implemented Costs to return online purchases, Retail Dive reported in June. Politics were already in force in European countries where Zara is present, then introduced to the United Kingdom and the United States.

The costs only apply when customers bring their feedback on third -party deposit points, as opposed to a real Zara store. According to the Zara website, there are fees of $ 3.95 deducted from your amount reimbursed when you go thereDecrease points.


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Tags: News / / Shopping
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