If you have this popular safety system, turn it off immediately

A software bug has transformed these security cameras into a security concern.


Smart home technology has made it possible to turn on your lights to prevent floors through a simple voice command. It is also revolutionized how we protect ourselves and our loved ones, thanks to the advent of easily installed and easy-to-use products that can alert you to danger. But a brand is warned that its popular security system has just suffered from a major technical problem and tell its customers to turn them out immediately. Read it to see if your home has been affected.

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A technical problem has created a security issue for EUFCAM users.

A person using a tablet to check the video feeds from their home security camera system
Refuge

If you use thePopular eufycam To keep an eye on your home, you may not be the only one to watch. On May 17, May 17, the company released a declaration Warning: "Due to a software bug during our latest server upgrade at 4:50 EST today, a limited number (0.001%) of our users could Access the video streams of other users' cameras. "

The company's statement clarified that engineers quickly noticed and corrected the bug in about an hour, but not until the security Laps affected "in the United States, New Zealand, Australia, in Cuba, Mexico, Brazil and Argentina. Europe users are not affected. "

The security lapse has given some users full access to other peoples' accounts.

young white woman looking at her phone and covering her mouth in shock sitting on a deck outside
exit

In a post on theEUFYCAM SUBREDIT, the user Mechum87 described whatExperience the violation seen. "I checked my app today (from New Zealand) and I noticed any of the videos that were from mine. They come from a person in another country (Nice Mustang) -" Kangaroo cam "allusion to be in Australia somewhere. I can also see their contact details (as added accounts) ..."

Others posted similar stories, 9TO5Mac reports, with a saying: "noticed that my home base was playing with Red Light, so nothing, I jumped into the app and had access to the bell of someone another. " Another user said: "I see someone's camera from Florida right now and I come from Australia. They have cameras inside their house and it's just scary."

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EUFYCAM users should come out of their account and reconnect again to solve the problem.

Laptop with security camera monitoring different rooms
Refuge

Fortunately, it seems like you just get out of your eufy account and log in again seemssolve the problem, according to a position on the forum of the company. But while some eufycam users say they areinvited to connect Again automatically, many commentators of the UEFYCAM SUBREDIT say they are engaged by the violation and consider staying off for the moment.

The Company assured that none of their other products were affected by the violation.

A security camera sitting on a shel in a living room
Refuge

EUFY, a subsidiary of Electronics Company Anker, said none of their other original products has been affected by the momentary safety violation. According to the company's statement, this includes Eufy Baby monitors, EUFY smart locks, EUFY alarm system devices and EUFY PETCARE products.

"We realize that as a security business, we do not have good enough. We are sorry, we have fallen short here and we are working on new security protocols and measures to make sure that it does not never happens again. "

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