It's America's least preferred restaurant chain

A new report reveals which chain was deemed dead last in a consumer survey.


Difficult news for owners and operators of the grill and bar of Chile: they are enteredlatest In a recent consumption report that has classified customer satisfaction in full-service restaurants.

TheNew Report of the US Customer Satisfaction Index While, overall, full-service restaurants fall out of American consumers. Customers have been invited to evaluate their recent experiences with the largest (in terms of market share) sit-down restaurants and fast food restaurants. The overall score of the large-scale category dropped by 2.5% to a score of only 79 out of 100.

Major brands listed, the grill and the bar of Chile received the lowest score of 75, whileSTEKHOUSE LONGHORN And Texas Roadhouse has won the best brands. According to the declaration byUnited States today, vsThe ustomers found Chile's quality of service to lack all other complete service channels.

What is a "full service" restaurant? It is defined as a sit-down restaurant where the food is served directly at the customer's table. These establishments can sell alcoholic beverages, provide an imprint and delivery and / or present live animations. In terms of national channels, think of Olive Garden, on Tuesday Rubis, and of course, from Chile.

Despite their low note, the parent company ofGrill of Chile's Grill & Bar seems indistinguishable. In a recent quarterly report, Brinker International Holding announced its intention to maximize dinner sales in reopination (in limited work) the dining rooms of 300 restaurants this weekend. Chile's seating plans would have been reconfigured for virtually all its restaurants to meet theCDC guidelines Capsules of capacity and other social distancing measures fixed by the handful of states that have ecridities dining rooms to reopen.

"If it's a half-dining room scenario, no one will do more than half of a dining room that we will do," defeated the CEO of Brinker Wyman Roberts. Chile's plan to reopen aggressively, while a large number of states see peaks in cases of COVID-19 is acuriousAlthough the Coronavirus Pandemic presented an unprecedented challenge for bothCorporate Restaurant Channels and independentThe owners of restaurants too.


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