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The Americans are headingBack to restaurants in DrooesBut some full service channels enjoy a better reputation with customers than others. The just releasedAmerican customer satisfaction index Reveals how the greatest in dine-stacked chains against each other over the last year, and those delivered the type of service and the quality of the dietary guests would come back.

The list of the largest full-service restaurant chains this year was based on surveys carried out on more than 19,000 consumers between April 1, 2020, and March 29, 2021. Customers were invited to assess their recent experiences with These chains based on the accuracy of their order, variety and food quality, the cleanliness of the restaurant, helpfulness of staff, and the satisfaction of their digital services such as mobile applications.

Here are the dine-in prime-class chains right now.

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Equalizer with Cracker Barrel, Outback Steakhouse did in the top five like last year. The house of Amuse-Maw onion of the Beloved Bloominpublishes its figure back to 2019 and especially in April, Thanks to the improvement of the capacity in restaurant, the request repressed by consumers, and additional recovery.

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Cracker Barrel Lowed from a percentage point of customer satisfaction, but it's still one of the top customer's favorites there. The chain has experienced a comparable store turnover down 22% in the second quarter, as the duty restrictions were still in place. But its off-premise sales accounted for 30% of all sales during the same period, which encourages Cracker Barrel to start the testA virtual brand that sell only chicken and cookies.

Another restaurant grill on the list!Texas Roadhouse Has been a high score chain for customer satisfaction for several years in a row now, so it's not surprising that he is elbow with up two options in the category.

The chain that serves Texas style dishes with a back road sensationreported the outbreak of sales figures for the first trimester of the year. grills belonging to the company increased by 18.5% of comparable store sales compared to the same period last year, and 8.6% compared to 2019. Thanks to the strong demand, the chain had to extend Its hours of operation at 200 or therefore its reopened restaurants, according to CFO Tonya Robinson of the chain.

Another TEXAS ROADHOUSE change said it was implementing?A slight, 1.4% increase in prices.

Longhorn Sister SocietyOlive garden came to second place winning the same number of points. In his latest quarterly profit,Sales have reached 2019 levels of the chain. The chain hadA successful transition to out-of-system sales During the pandemic, and while CEO Darden Gene Lee has not been optimistic about these motifs around, Olive Garden still seems to be a frequently selected dinner option for take away, where pasta, soups, soups, Salads and beloved gressins of the chain replace home- cooked dishes.

Longhorn Steakhouse may have fallen from a single point of global customer satisfaction, but he is still at the top of the pack. The chain belonging to Darden justRecord growth of the announced turnover In the last quarter ended May 30 and Chief Executive Officer Gene Lee of parent company believes that success is due to the value of the chain supplies.

"[President Todd Burrowes] and his team did a great job of improving the perception of value," he said. "When we look at where they are Technomic and the evaluations, they are n ° 1 in most categories. They moved from the middle of the pack to n ° 1. And so I think the performance of Longhorn is just a climax of a lot of work over a great period of time. "

The chain serves a variety of popular grilled fire steak cuts, with Flolet in mind the list of guest favorites. But Longhorn also has many options in chicken and seafood categories, as well as burgers and chicken sandwiches and flat salad on the lunch menu.

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