Kroger adds reception checks to several stores
The new safety measure is involved in the heels of a recent peak in store flight.
From Locked display case For the elimination of self-truth, the responses of stores to organized retail crime are becoming more and more apparent. And that also affects supermarkets. According to a 2023 survey Directed by Axonify, 50% of workers from the grocery store interviewed said that they have witnessed a flight or attempted theft during work. Meanwhile, 40% of participants said they were fearing to work due to "an increase in hostile and violent situations with customers".
Membership channels like Sam's Club and Costco have significantly Amplified store safety measures , while large -scale retailers like Walmart have Double reception checks To help fight theft. And it seems that Kroger is the last merchant to jump on the reception check.
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According to CBS-Local Affiliate WNBS, several Kroger locations in Columbus, Ohio, implement a New reception policy policy , which is intended to help repress the flight and check the purchases that could be accidentally flooded with the self-prime.
Citing security as one of the fundamental values of the company, Kroger spokesperson Mark Bruce Confirmed the new policy in WNBS: "Although at the start of the implementation, we received positive comments from partners and customers."
Until now, a total of six Columbus locations have been practicing the new safety measure, including 2000 East Main Street, 150 West Sycamore Street, 1350 North High Street and 3600 Soldano Boulevard, where a 26 -year -old was killed interior of the store Earlier this year . Kroger stores located at 1745 Morse Road and 3637 South High Street also check receipts.
Since the deployment, several Kroger customers have gone to Reddit for Air their grievances on the new reception policy policy.
"It's boring to be treated as a criminal for the" privilege "of purchases in a grocery store," wrote a user. "If Kroger was sufficiently equipped with personnel, they would not need to do so."
"Just curious if it can be legally applied? I mean I know that it was challenged with Walmart. I also understand that it is part of my Costco membership, so no problem there. But I don't have Membership at Kroger.
A Kroger client accepted, writing: "It is not a membership store. Go in front of them."
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Elsewhere in the thread, customers have shared horror stories about purchases in their local Kroger.
"I looked once a person with Kroger Morse back trying to leave with a superior basket full of grocery in bag, except that they had a cart with a top and a basket of bottom, and the bottom was literally full of bottles From ketchup. They don't care. "
Likewise, another user recalled having watched an attempted flight in action in their Kroger store.
“I was in Kroger and looked at 3 guys each with a packet of drinking turkeys. 1 guy paid for his own. The Kroger employee asked one of the men to see the receipt.
"They were so relaxed with this that I know it was very routine for them. They were just taken this time," they added.
Better life contacted Kroger about the new policy of checking reception and peak in the flight, and will update this story with their response.