Travelers say "I will never fly united" - here's why

Passengers are expressed by the experiences of heartbreaking theft with the carrier.


Flight price Are so dear these days that most of us cannot afford to become a point of the carriers that we choose. But for some travelers, trouble with a large American airline made them do firmly. Two Tiktok users took the application to explain why they will never fly with United Airlines after painful experiences with the carrier based in Chicago.

In relation: The united passengers threaten the boycott of the new rules of boarding .

The first tiktok was Posted on December 18 by the Linmarie passenger on his account @LinMARIERTOLIT. In this video, which has been viewed more than 7 million times, Linmarie explains how a worker of United Airlines refused to let his dog steal.

"My dog is six pounds ... I always fly with him," she said, spinning the experience.

According to Linmarie, she was not the only passenger at the refusal at the time. Another united traveler, who explained that they had just flyed from Boston with their dog on a different flight with the carrier, was also informed by the employee that their puppy could not go on the plane. AE0FCC31AE342FD3A1346EBB1F342FCB

"You didn't literally let me fly with my six -pound toy poodle," said Linmarie at the end of his video. "Not only that, she told me that I would not be reimbursed because I obtained a basic economic ticket, and it is non -refundable."

For Linmarie, it was the final straw with the carrier.

"I will never steal United Airlines," she legend her Tiktok. "And yes, the manager came and accepted with [the employee] and did not even look at my dog. Just sad."

But Linmarie is not the only passenger to separate from United recently. In fact, his Tiktok prompted others to share their negative experiences with the airline. Cutting the original Linmarie video that same day, Traveler Jacqueline took her own tiktok account @ jac.rose8 to Video Tell others why she "will never fly united".

"Let me tell you what they did to me a month ago, so no one else with Fly United either," she said to start her video, which has been viewed more than 350,000 times .

As Jacqueline explains, she suffers from cerebral paralysis and uses a special wheelchair of special transport - which has smaller wheels than a normal wheelchair and cannot be pushed by the person who uses it. According to the traveler, United broken the wheelchair during his first flight.

"It was not terrible, it was just the arm," she said. "So first, they broke my wheelchair and did nothing to repair it. They did not even apologize."

It was a blip in Jacquline's experience with United in relation to what happened next. Jacqueline explains that when she went to request a wheelchair assistance on her flight with United, she met a worrying response from an employee.

"The woman looks dead in my eyes and says:" I'm sorry, we cannot guarantee you someone to push you in a wheelchair "", she recalls. "Now I fly a lot and I still use wheelchair services, and I never said it once - not once."

However, Jacqueline says that she asked the employee to help her at the door, but was then left there and said that she had to wait for someone else to mount on the flight .

"I realize that nobody comes for me, and they prepare to get on board," continues Jacqueline. "So they literally set up all disabled passengers. No one contacts visual contact with me."

While Jacqueline was waiting at the door of help, the airline went ahead and went to the military staff and the first class boarding.

"So they have not recognized that I am stuck in a wheelchair, that I cannot move forward and that I should have already embarked," she said. "No one said anything to me. They completely do not make visual contact with me and they just get on me."

In relation: United makes it more difficult to get help for canceled flights, say the passengers .

Jacqueline says that ultimately, other united passengers came to offer her help instead. According to the traveler, two people on his flight brought him to his headquarters and even helped get his bags on the plane - while while United Employees say nothing.

"I will never steal United again," says Jacqueline at the end of her video. "I have never been treated like this. I say Fly Delta. As a disabled person, I always receive the best care with them."

When Better life Held to United about travelers' complaints, a company spokesperson said that their top priority was to "provide a safe and comfortable trip to all of our customers, especially those who need additional assistance or Using mobility helping like wheelchairs and scooters. "

The spokesperson added: "Both independently and thanks to our recent collaboration with the Ministry of Transport, we develop and provide innovative solutions that improve accessibility and point out some of the travel challenges encountered by customers who use Rolling armchairs. These are progressive steps towards the development of a larger solution, and we have a lot of work to do. Remocable accessibility in each decision will propel us and is the right thing to do - and when we make the more accessible travel experience for those who need it, make it better for everyone. "


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