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In the light of the recent Membership repression At Rival Warehouse Chain Costco, Sam's Club customers praised the store to offer a much more fluid shopping experience, including its self-treatment process. However, more recently, buyers have said that the Sam's Club initiative to improve efficiency and convenience via its Scan & Go App functionality is a step in the wrong direction - and some even call it "ridiculous".

In relation: Buyers abandon Costco for Sam's Club for new membership rules .

Launched in 2016, the Scan & Go function Allows customers To scan products when they buy in stores and completely avoid self-checkout lines, according to the store website. As the barcode of each item is scanned, customers are informed of its price and any coupons or available sales. The application follows what is in your basket and when you have finished shopping, you simply access the payment window to finish your purchase.

(It is important to note that Sam's Club is operated by Walmart Inc., which offers a very similar application payment function for its customers under the same name Scan & Go.)

Similar to other warehouses only members, employees of the SAM club are parked by outings in stores for Check the receipts for buyers . Instead of a physical receipt, Scan & Go provides users with a QR code to display. Thus, although SCAN & GO is an easy way to bypass long lines and chaos to self-dérification, some maintain that the functionality is "useless" because customers still have to wait in the reception lines.

Maris (@marisbeautyboxx) is a user of Tiktok and Sam's Club Shopper who recently documented how long It took to leave the store using Scan & Go to display a paper receipt. In his video, husbands and other digital reception holders are seen joining the same line as physical reception holders.

Elsewhere in the clip, Maris zooms in to show how meticulous employees are in terms of receipt of receipt - whether you pay in stores or via the application. At one point, a worker scans someone's receipt, then most of the articles from his basket, noted that each item has been paid.

"Sams club why should they scan half of your items on the outing line?" Maris legend the video.

And it seems that Maris is not the only buyer frustrated by the "ridiculous" self-truth policy of the Sam club.

A user commented in agreement: "Yes, it is ridiculous that he scans everything before going out. He should do it like Costco!"

Another frustrated buyer underlined how Scan & Go is ironically canceled his name: "Scan and Go is useless because we can't just go!"

Rather than paying items in the application, Maris says that the store "should simply load everyone at the door!"

Others, however, said that the locations of SAM clubs were not as strict with the digitization of the reception. Many have argued that additional security checks like these are only one of the pain points that come with membership stores only. AE0FCC31AE342FD3A1346EBB1F342FCB

Fortunately, buyers will not have to cope with the receipt of reception and waiting times at the exit. Last month, Walmart announced that Sam's Club will dissolve its current policy and Deposit of artificial intelligence machines To scan and check customer purchases instead.

"Now, once a member has completed payment in a register or via scan & go, a combination of computer vision and digital technology deployed in the club outing area captures carts of trolleys and checks the payment of all The articles in the basket of a member, "said the company in a press release.

"With the AI working in the background to continually accelerate the process, this digital innovation rationalizes not only the exit from the member, but also allows.

Sam's Club aims to have these machines in all locations by the end of 2024.