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Post Louis Dejoy worked on a major overhaul to improve the American postal service (USPS) Since 2021. But as we enter another new year, these efforts may not pay everywhere - and they certainly do not line up with customer expectations. Mail problems have been persistent for people in the United States, and some now say that they are waiting for weeks to have the mail delivered thanks to massive USPS delays.

In relation: USPS starts the new year with all these changes to your mail .

The incoherent mail service becomes a problem in several parts of the country. KTVI affiliated with Fox reported on January 26 that some residents of the St. Louis region have faced weeks or even months, mail delays.

Mary Ellen Moyland , a resident of Ferguson, a suburb of St. Louis, told the media that she would sometimes spend weeks without having mail, despite the verification of her mailbox every day.

"I [go] in my mailbox; there is nothing there. The next day, nothing there; the next day, nothing there," said Moyland. “It could last three or four days; Quartier, feel the same. ""

A similar situation takes place in Overland Park, Kansas, Fox4 Reported on January 30 . "We have delivered the mail twice in the past two weeks", " Peter Pierson , who lives at South Overland Park, told News Outlet.

Pierson complained to the postal service, saying that his mail has only been delivered six times since Thanksgiving.

"I sympathize. I know they do their best. It must also be a difficult situation for them," he said. "I am lining up for 45 minutes or more, and I listened to other very angry people."

In relation: The USPS employee explains massive mail delays: "It's a whole mess."

These are not just delivery problems. Many residents of Overland Park, including Pierson, had to go to their local post office to recover their mail directly. This can be an equally frustrating experience, because customers have complained that the lines can be long, and they could always go home, according to Fox4.

"Sometimes they have my mail and sometimes they don't. It is also incoherent," Pierson told the point of sale. "It's quite frustrating. The invoices are paid. All we want is that people do their jobs and put the mail back to our mailbox."

Sturgeon Bay customers, Wisconsin, also demand answers on current delays in their region, Wluk affiliated with Fox-Affiliate reported on January 26 .

"It was all types of mail," resident Carl Rauch said to the media. "In the past few months, mail deliveries have been two or three days a week."

In relation: USPS criticized the delivery delays and "unacceptable" conditions .

This has become a problem over time over time due to continuous staff shortages within the USPS, John McLaughlin , the president of the Union AFL-CIO of the National Association of St. Louis, told KTVI.

"We have been under the staff for quite a long time ... City letters transporters have recently been able to hire more employees, [but it was] probably 2 or 3 years [that] we lacked about 250 people just in The St. Installation of Louis City, "said McLaughlin.

However, postal service maintains that it is "determined to provide the best possible service" to customers, saying that it is "aware of delivery problems" in different parts of the country, such as Sturgeon Bay, and "took action To tackle concerns. "

"The postal service continues to aggressively hire new people to help us advance the mail," the USPS said in a statement in Wluk. "We also encourage anyone interested in joining the workforce of American postal services and helping us during this period." AE0FCC31AE342FD3A1346EBB1F342FCB