The USPS employee explains massive mail delays: "It's a whole mess"
The agency is faced with widespread problems that can affect postal customers.
If you have managed to cross the events vacation shipping season without any major hiccups with your Mail deliveries , don't be too comfortable. The worst may not be finished for those on the American postal service (USPS). In fact, the agency's own workers now warn customers of massive mail delays and the truth about the reasons why they occur.
In relation: 6 major changes The post office Louis Dejoy brought to the USPS .
In a new interview With Khou affiliated to CBS in Houston, Texas, a long -standing employee of the USPS who worked for more than 30 years with the agency talked about this current problem.
"Never in my postal career, it has been so bad," he said.
According to the employee, delays in two treatment centers in the Houston region are due to problems with significant equipment. A new package diffusion machine has been set to be installed in the installations just before the holidays, but the "massive machine" did not return inside.
Two other machines had already been removed to allow room for new equipment, so now there are no large sorting machines, and mail accumulates everywhere accordingly.
"It's a whole mess," said the employee. "Each open space, apart from the corridors, has mail or garbage seated there."
Texas Congress Al Green published a recent declaration noting that the USPS has brought 23 additional staff and 10 additional factory directors to help tackle the back of the Houston region's treatment center, Khou explained in a separate report .
But the USPS employee said additional workers could not help. According to the worker, what the postal service really needs are the big machines to correct serious delays - and he said that he thought it could take a month to accomplish.
"In the middle of the summer, a little later. I would be surprised if they cleaned it before April," he told Khou. "I think it's generous."
In relation: USPS warns that operators "cannot deliver your mail" unless you make these changes .
Better life contacted USPS about these concerns, and we will update this story with its answer. But in a previous declaration For Khou, the agency recognized that its modernization plans in progress have caused unintentional and temporary "disturbances to send deliveries.
"This process, as for such a transition, takes time," said the USPS in its declaration. "We take measures to ensure that the packages are treated as quickly and effectively as possible and we apologize to all customers who may encounter problems with the delivery of their items."
Of course, even if you are not affected by delays from centers in the Houston region, you can still face problems with your service. In a new warning on his Service alert website , the USPS has informed customers that severe weather conditions also affect its operations throughout the country at the moment. AE0FCC31AE342FD3A1346EBB1F342FCB
"Multiple serious meteorological events have an impact on the treatment, transport and delivery of mail and parcels to the United States," said the alert. "Due to these weather events, please provide additional time for the final delivery of your article."
