Southwest passengers are divided on a little-known seats policy

Plus travelers can request additional seats for free with the carrier's policy.


While the cost of plane trips continues to skyrocket, more and more customers are turning to Southwest Airlines for an affordable plane ticket. Widely known for its Single boarding procedure , the low -cost carrier has implemented several policies to help passengers to safeguard money, such as allowing it two free recorded bags by ticket and offer Free jump .

Southwest also offers additional seats for travelers of more size without additional costs. But after a video demonstrating how these passengers can use Southwest's "client of size" policy storm social media, some call on the airline to make similar courtesy for larger passengers who may need Espace for additional legs.

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THE Tiktok video Published by creator of more size content Garris de Kimberly Accumulated nearly 30,000 likes and more than 800 comments, many of which applaud the airline to help customers of all shapes and sizes fly comfortably.

Southwest " Client "Policy has been designed" to meet the seats of customer seats that need more than one seat and protect the comfort and security of all on board ", according to the carrier website. According to the policy, passengers are eligible for additional seats if they are "incapable of lowering both armrests and / or encroach on any part of a seat next to [them]. ""

Customers who need additional headquarters can take advantage of the policy in two ways. First, passengers can buy "the necessary number of seats before the trip to ensure that additional seats are available". This allows Southwest to plan the number of people on board require "special seats" in advance. At the time of booking, travelers will have to pay the number of seats purchased, but can request "a refund of the cost of additional seats" after their completed trip - whether it is a simple or a round trip .

However, you can also buy a single seat and speak with a door agent before taking on additional seats. "If it is determined that a second (or third) seat is necessary, you will be welcomed with a free additional seat," explains the online policy.

In his video Tiktok, Garris warned travelers that they had to use the "client of size" "strategy at the starting door when you start your trip. If you do not use it, you cannot use it in back." She also shared that she was asking an on -board agent an extension of the seat belt when boarding the plane.

Travelers quickly invaded the video comments section, thanking Garris for lighting the policy of the little -known seats of Southwest.

"Thank you for publishing this and for traveling the dialogue. It will be so useful for people," wrote a person. "I fly to the southwest and I often enjoy it. It's so comforting!" Another said. A user replied: "I did it yesterday thanks to your video." AE0FCC31AE342FD3A1346EBB1F342FCB

However, some say that Southwest's "Client of size" policy does not understand larger passengers, who have to pay for an additional leg space to comfortably enjoy their flight.

"I think you should get an additional seat for lower costs, but I have 6'7 and I pay for an additional leg room," said a person.

"I wonder if it would work for my husband, it has 6'10 and it is extremely uncomfortable to fly unless it is an outing line that his legs only correspond," said another.

Responding in agreement, Garris wrote: "I think it should be authorized for high and pregnant or disabled people - we can encourage the Southwest to extend this policy."

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