American Airlines criticized the response to "verbally abusive" drunk passenger

A passenger is expressed after a siege in intoxication has vomited on its personal effects.


In some respects, getting a row for you on a plane is path better than Seat upgrade , because like any frequent lease of leaflet will tell you, a unruly siege comrade can completely ruin your flight experience. Whether it's watching a film without headphones, eating stinking snacks or engaging in a armrest war, a terrible siege comrade makes travel unbearable.

Of course, the spectrum of bad behavior varies considerably. Some people do not care about an overly talkative seat comrade, while others can find the brightness of a window open to a slight drawback. But an American Airlines passenger recently had the worst scenario experience when she was sitting behind a traveler who is in a state of drunkenness, whose pre-voltapped breakfast ended up finding himself in his bags.

In relation: American Airlines on board agents warned not to offer the coach the "Premium" experience .

Nicole Schreib And her fiancé rose aboard their post-moving flight to Miami excited for a little sun, only to land and discover the personal bags of Schreib covered with vomit. The guilty? A woman who was in a state of drunkenness seated in front of Schreib, whom she had met for the first time before boarding at the New York Laguardia airport.

"Two of them worked with their arms and arm, stumbled drunk and ran directly in the bathroom," said Schreib Internal business community . "It was just crazy because it was 7:30 am. You don't expect that at that time."

Schreib said that she was "worried, honestly" for the woman, who could "barely speak" to the man sitting next to her and began to "move her words". At one point during the flight, the passengers seated next to the woman in disregarding were moved to different seats, and it was then that Schreib caught a puff of "a vile smell".

"I thought:" Oh my God, she must be sick "", remembers Schreib. The woman was offered ginger beer and water by AA on -board agents. As they approached Miami, Schreib reached the siege in front of her for his two small bags. At her horror, she discovered that the woman had thrown everywhere in Schreib's luggage.

"I could not believe the amount," said Schreib, adding that the on -board agent could not intervene and help clean the mess, because "body fluids" were involved.

Schreib contacted American Airlines in the hope that the airline would try to rectify the situation, but Schreib told Business Insider that they "took absolutely no responsibility". When Schreib again broadcast his frustrations, he was offered a voucher of $ 50.

Regarding the incident, an AA spokesperson told Business Insider: "We strive to provide positive travel experience to all our customers, and a member of our team has contacted more . " Still not satisfied, Schreib shared his experience On X alongside a video of the intoxicated woman and "verbally abusive". AE0FCC31AE342FD3A1346EBB1F342FCB

"@Amicanairlines allowed this woman in a state of drunkenness and verbally violent on my flight despite the withdrawal of one of her friends," she wrote. "Here, she calls the two men in her [Expletive] alley before vomiting on the ground and my bags - $ 50 in credit are all they offer in compensation. #Amicanairfail"

American Airlines replied in the comments suggesting that Schreib sent them an email again, but she said that they had not yet returned her message.

In relation: The Congress wants a list of non-vol TSA just for unruly passengers: "Air rage epidemic".

Unfortunately, this is not an isolated incident. Unruly passenger stories And violence on board has become more and more common since the COVVI-19 pandemic. In some serious cases, these flight meetings led to physical assault, especially against on -board agents.

To counter and put an end to this "air rage epidemic", members of the US Senate and the House of Representatives proposed a new bill called the law on protection against abusive passengers. According to The Washington Post , the bill would allow the TSA to add passengers unruly to a Flight without flight , valid in all carriers. (This should not be confused with the list of non-theft of the Federal Bureau of Investigation (FBI), which prohibits known and suspected terrorists to fly.)

"Passengers must get on board and follow the rules and not commit acts of violence "Sen. Jack Rose said at a press conference at the wake of the new legislation, by USA today . "This would grant the flexibility of the TSA to develop this list of non-theft and ensure that it is fair, transparent and includes a regular procedure and the possibility of call."

Of course, it is not certain that extreme drunkenness and the implementation of the luggage of others would qualify someone for inclusion.

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