USPS recognizes "a certain risk" for customers with new mail changes
The agency responds to concerns in the middle of the festival.
While we are heading in the holiday season , the American postal service (USPS) ends the third year of a major decade transformation. Nicknamed Deliver for America Plan (DFA), this overhaul was born in 2021 as part of Postmaster General Louis Dejoy's Promise to bring the USPS back from the financial ruin. But as more and more adjustments are made to the agency's operations under the DFA, there is no doubt if they may or may not have negative consequences at a time when postal requests are increased during the holidays. In fact, postal service has just admitted it themselves. Read the rest to find out more about the reasons why the USPS recognizes "a certain risk" for customers with new mail changes.
In relation: USPS makes these changes to your mail, from now .
The USPS has just entered its peak broadcast season.
The work of the postal service increases in particular at the end of the year. "Each year, the increase in the volume of packaging and operational modifications during the peak broadcast season (peak season) - that the fact that New Year's Eve explained significantly the treatment and distribution networks of the distribution networks postal service, "explained the office of the USPS Inspector General (USPSOIG) in a New report of November 15 . AE0FCC31AE342FD3A1346EBB1F342FCB
More than 11.7 billion According to a Recent press release USPS. On average, the agency took only 2.5 days to deliver a part or a package to its destination scheduled during the period last year.
But now, certain mail changes add concerns about the ability of the postal service to manage the high season of this year.
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The agency has made certain mail changes before the holidays.
Each year, the postal service creates "high season initiatives" to help manage the increased demand that it faces during the holidays. In its new report, the USPSOIG has evaluated the preparation of the agency for the high season of this year thanks to these preparation initiatives which "intended to help the postal service to have the right amount of staff, resources and capacity package throughout its treatment, transport and delivery networks. "
There have been several changes that the USPSOIG has noted, in particular in terms of staff status. According to the report, the USPS plans to hire only 10,000 temporary employees during the current holiday season. It's a 64% reduction In the agency's seasonal hiring, because he made 28,000 temporary hires during the last "advanced season", Director of Government reported.
By breaking down, the postal service plans to hire around 4,500 retail and delivery employees in a seasonal manner (which is down 30% compared to last year) and around 5,500 operations and processing workers (which is down 75% compared to last year). But this is in fact the second consecutive year in which the agency has considerably reduced its seasonal hiring, according to the media.
In relation: USPS will end the year with "a dramatic change", says the general postmaster .
Some of these modifications could endanger customers for packaging delays.
In addition to reducing their help to seasonal staff, the USPSOIG has also noted concerns about the agency’s consolidation efforts. Thanks to its DFA plan, the postal service has been being " Combination and centralization "Its processing, sorting and mail distribution operations in just 60 new regional treatment centers (RPDC).
But the office of the Inspector General recently began to examine performance in one of these new mega-centers, and the first results indicate that the change led to an increase in USP Director of Government . These changes have civil servants concerned about the risks for which customers could face delays in package during the holidays.
"The postal service has developed plans to manage the next season." However, the postal service undertakes significant changes to its network and its products this year. More specifically, the changes made to the treatment have put the postal service in danger of delay of packages. "
But the postal service said it was nevertheless prepared.
The USPS is aware that these changes could cause problems during the high season, but Isaac Cronkhite , the main responsible for the treatment and distribution of the agency, said Director of Government This direction is convinced that it can adequately approach the problems that can arise.
"Although we recognize that there is a certain risk associated with important changes in our network and how we deal with our products, we believe that the advantages of the rationalization of operations prevail over risk," said Cronkhite. "We are ready to mitigate any risk associated with changes."
Dejoy also praised the preparation of the postal service, noting that its strategic and early planning with these changes will allow the agency to be the "most affordable means of shipping and making the holidays by mail" in 2023.
"Faced with the busiest shipping season, the United States’s postal service is ready," said the general post office Director of Government . "We are confident in our ability to manage the holiday wave with the same efficiency and the same reliability as the nation awaits us throughout the year."
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