Good Lifestyle

While you can go to your Local Bank branch On occasion, banking operations on the move are easier than ever. Via your phone or laptop, you can supervise your accounts, transfer funds and even deposit checks. But although having funds at hand is a luxury to which we have used, some customers of Chase and U.S. Bank tried to connect to their accounts to discover that they were closed without their knowledge. Read the rest to discover what happened - and the word prudence they have for their colleagues from the bank.

In relation: Chase and Citi customers say their accounts are closed without warning .

In May 2022 , Tiktok User @ midwestcrisis93 published a video with bunk text that was read: "When the American bank firm your account without warning due to late payment and their only excuse is" we sent letters but they were returned "because they refused to update your address."

In a video of last May, another customer of the American bank, @ Kaosleader001, said that his The bank account has also been closed And disappeared when he went to the mobile application. When he called the American bank to resolve the problem, he received a shocking answer.

"When I called my branch, they said that someone called on March 29 and said I died," he said, adding that someone else had called to report the Same thing on May 6, which led to the closure of his account and a check with his money being sent - simply to him.

"I have no money, and it's fraud, shouldn't you just open my bank account and put my money back and investigate what is going on?" The Tiktker said, noting that he was a 20 -year -old customer from the bank.

After going back and forth with the representatives of customer service for days - and obtained another story from someone who arose as if to close the account - U.S. Bank finally has opened a new account For him and reimbursed his money. However, @ Kaosleader001 cited continuous drawbacks, because there was a take place on the account during the continuation of the investigation.

Better life Contacted the American bank to comment and update history with its answer.

In relation: Bank of America plans to close 20 other branches - here is where .

Bank -closing bank accounts are not a entirely new phenomenon. Earlier this month, The New York Times revealed that he had examined Over 500 cases Customer accounts deleted by banks. The point of sale examined the cases of Citi customers, as well as the hunting customers, who received a letter saying that their accounts had been closed or learned that their accounts had disappeared when they could not access it.

Illustrating this, in a Tiktok video of January 17, @ fantasia.shakes said she received A letter telling him that his Chase account had been closed. When she called customer service and went to a branch to request an explanation, she was told that the decision had been made following an "back office exam". And when she asked the employee of the Chase branch if it is because she is a sex worker who deposits money, she was told "that is probably the reason".

The Tiktker said that she had been able to get her money from the account, but it was nervous to drop him elsewhere and end up in a similar situation. She hypothesized that an investigation could have been attached to a time when she brought money to the deposit and the cashier said that it was "suspect".

In response to a comment request for Better life , a JPMorgan Chase spokesperson said that the bank had examined the video of @ fantasia.shakes, but could not verify its claims.

In relation: 6 banks, including Wells Fargo and Bank of America, closing the branches this fall .

In a declaration concerning the Nyt Survey previously provided at Better life ,, Jerry Dubrowski , a spokesperson for JPMorgan Chase, said that "accounts are only closed after an appropriate examination and consideration of the facts", because the company aims to create long-term relationships with its customers.

"When we have concerns about the transactions of a customer, such as when someone can use our bank or our customers to commit a potentially illegal activity, or when we receive information from the application of the law - we act in accordance To our compliance program, in accordance with our regulatory regulatory regulations, "he said." We know that this can be frustrating for customers, but we must follow these obligations. "

In relation: The big banks will not stop stopping the branches - this is why .

Last month, a Wells Fargo client went to Tiktok to discuss his situation, saying that the bank closed its savings account without warning .

"According to Wells Fargo, there is no story, no file, no indication that I even had a savings account with them", " Denisse guesses (@Denissedevine) said in a video of October 5. "So, they asked for a [Bank] statement, and the only declarations that I get are online - the only way to access it is to go to the account that is missing, so I have no access to any Declaration. This is a reminder to monitor your bank account. "

In a monitoring video Published on October 26, Devine said that she had been in a branch by Wells Fargo, where she was told that their files show that the savings account had been closed in 2018 and had no balance at the time . Devine also said that she had received statements from the E-trade financial services company showing money in this current account. AE0FCC31AE342FD3A1346EBB1F342FCB

"But even with these declarations, I am able to show the amount of money which should be in my savings account, they will not care," said Devine. "I feel so sad, so defeated. I really don't know what's going to happen, or if I can get my money back."

While the guest video has won a significant traction on Tiktok, Wells Fargo refuted his claims has The US sun .

In a declaration at Better life , company spokesperson Jim Seitz Reiterated, "the statements made in this post have no merit. We were in contact with our client to respond to his concerns."

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