Good Lifestyle

Self-treatment is there to stay, despite the fact that more and more buyers are express with the process. Although some people like the possibility of scanning and baging solo articles, others maintain that self-dérification obliges you to make employees. Now, exhausted buyers again share reproaches on the self-truth process, and this time, they threaten to boycott Kroger on it. Read more to find out why some customers say they will take their things elsewhere.

In relation: The Kroger store has served the cashiers for self -dérification - will follow more?

Even if you are an autonomous convert, nobody wants to wait in long lines at the grocery store. But at Kroger, buyers were forced to do this exactly thanks to the lonely cashiers and the limited self-graf avenues.

In an article on September 5 on X, a buyer published a photo of the long line and wrote: "@Kroger Not a single open way Except self-treatment. Tell me how to get a presentation of employees if I do the work. ""

On September 8, another store wrote: "Hey @kroger…. Must be one of the worst absolute to deal with Crowd management . An open way with the person who checks customers. Only three autonomous ways open. 20 people online. Person in sight. ""

A frustrated customer even said that they would no longer buy Kroger because of the staff limited to the cash register and "zero managers on the ground".

“They were all upstairs at the office. How can I know? Because I went up there and I found them. Go to @Wholefoods , "The message of September 6 on X Reads.

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Some buyers have noticed that long lines have recently become commonplace at Kroger. AE0FCC31AE342FD3A1346EBB1F342FCB

"I know that I am not the most intelligent man alive, but @Kroger has 2 groups of autonomous tracks and they close the one with 6 scanners and leave the opening of the one with 3," wrote an X user, Publishing a photo of the line they were waiting. "The long lines were a Constant model lately . So, with higher prices, we get a worse service ... "

On August 31, an Indianapolis buyer also called Kroger and said they had to leave the store because the lines were so long.

"@Kroger 3rd time since the 16th and the location of the college has gone to all I had to go back Because the line was at the bottom of the aisle and at the corner of the street, "The wrote" with 11 boxes that should not occur, but we are there. Do better."

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On X, Kroger responded to customer concerns and apologized for their experiences.

In response to Indianapolis customer, the grocery chain wrote: "Hi, We are sorry To hear that your local store only offered self-payment during your recent store visit with long waiting times. Know that we understand your frustrations and that we transmit your concerns to our store management team. ""

In response to the buyer who said they were heading for Whole Foods, Kroger wrote a similar message, also including a link to send a direct message to their experience.

"We will Discuss the levels of staff With store leadership, "Kroger's post on X Reads." Thank you for bringing this case to our attention. ""

Better life Contacted Kroger to comment on recent complaints, and will update history with his answer.

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In the midst of customer concerns, Kroger Pilot makes it a self-checking store in Franklin, Tennessee. Another store in Nashville is also planned to Convert to this format This year, Kroger told WSMV.

Speaking with WKRN, Lauren Bell , the director of business affairs for the Nashville Kroger division, said that the change at the Franklin store was " A quick and friendly experience "The company also said that no employee post was eliminated during the conversion.

From the point of view of customers, it seems that Kroger looks more and more on the self-service model.

"@Kroger thank you for reminding me why I hate your stores ... Only the open-mindings lines open , "An article from August 4 can be read on X." If I wanted to work a 2nd job at Kroger Clerking / Sachging, I would apply. I left my basket, I caught the two items I had to have for my diabetic dog and I only gave you $ 7. ""

In response, Kroger apologized again, but did not speak to a broader policy on self-dialing.

"We are really sorry that there is a lack of open registers with the exception of car control roads," wrote the chain on X. "We understand your frustration on this subject."

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