Delta customers are concerned about the "worthy" loyalty program is about to worsen

They expressed their concerns about potential changes next week.


For frequent leaflets, Airline loyalty programs are an easy way to save money and capitalize on travel expenses. These programs are often delivered with a multitude of advantages - the more you fly, the more you are entitled to exciting offers. But rumors are now running on the Delta Air Lines loyalty program, which may be busy getting worse. Read the rest to know why travelers are affected and what changes could be on the file.

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An alleged note of internal Delta was published on Reddit.

delta skymiles logo on phone
Rafapress / Shutterstock

Changes in the frequent Skymiles of Delta Air Lines can be imminent , Seen from the wing reported. According to an article on Reddit, the members of the carrier team are receive training Before these changes take effect next week.

"On September 14, Delta will announce changes to its Skymiles program. Since we know that any change in our Skymiles program can generate customer questions or concerns, we want to make sure that our members of the front line team are fully ready to answer ", an alleged internal Delta Memo Lit.

By a mile at a time, routine changes are typical for airline loyalty programs, so it may only be annual updates. However, because employees would receive training, the point of sale speculates that there can be greater changes on the horizon - and these are not always in favor of customers.

Better life Contacted Delta to comment on the situation and update history when we hear.

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Several points of sale speculate the changes encourage credit card expenses.

swiping credit card at store
istock

Currently, move from level to level in the Skymile medallion elite program , you have to reach Different milestones On the basis of the distance you browse and the price (measured in the medallions qualification miles, or MQMS), as well as on the actual number of flights you take (measured in the qualification segments of medallions, or MQSS) , according to Thrifty Traveler.

At the same time, you must also spend a certain amount of money with Delta (measured in dollars of qualification of the medallions, or MQD). However, MQDs are canceled for various statutes when you spend a defined amount on your Delta credit card.

On Reddit, the user who published Le Memo said he heard Delta consolidate these three measures. This would align the carrier with United and American, who recently went to unique measures that allow you to win a status by spending their co-marked credit cards, according to a mile at the same time.

Essentially, this change would be a means for Delta to encourage expenses on its credit cards, because there is not really a reason to charge more once you reach the necessary status thresholds. This is particularly relevant because Delta has announced its intention to increase its income from its American Express partnership by 50% by 2028, said a mile at a time.

The point of sale has also suggested that another potential change could be an increase in credit card expenditure requirements for MQD derogations.

Some also wondered about changes to access to the Delta Sky Club fair, with a mile that is both conclusive that it is unlikely to be announced with Skymile changes, because these are two different programs. AE0FCC31AE342FD3A1346EBB1F342FCB

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The members were not too enthusiastic about the idea of changes.

Delta Airplanes sit in a row at Kansas City International Airport
Dropout

The view from the wing applied that passengers do not choose to pilot Delta because of Skymiles, calling its "weak" loyalty program and claiming that the airline did not have to focus on customer loyalty. In the article's comments section, passengers also offered dark views on the Skymiles program.

"We could ask how much Delta can devalue a program that is already worthless? I suppose that Delta's response would be similar to" hold my beer and watch this "", says a comment.

Another wrote: "I have three Skymiles Amex cards. This time next year, it will be zero. The costs continue to rise and the reward values drop. I hope more people will vote with their cards cancellations. I'm going to shop for airlines in the future. ""

Other passengers have stressed that the airline "bills more and gives less".

"I move in another direction where customers are always important and appreciated today," said a comment.

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Other customers were not so concerned.

Delta airplane airplane interior with person deplaning.
Dropout

While the comments largely feared the imminent changes, some members of Delta Skymiles said they had benefited from the program. A passenger said he had a good deal during interior trips, as well as international flights.

"Without worthless? I stole in MSP-Lax-Syd [Minneapolis-St.Paul in Los Angeles in Sydney, Australia], first class at MSP-Aus [Minneapolis-St. Paul in Austin, Texas], and having TIX for MSP-OGG [Minneapolis-St. Paul in Maui, Hawaii] Last year for a total of less than $ 500 in total using reward flights. "

On a mile at the end of the post, another commentator wrote: "Most people do not like Skymiles because of Delta One buyout rates. I was able to get several major redemptions like the round trip Sydney for 40K, the round trip from Auckland for 43K and a few European destinations for 35 to 40k. I also inform my friends when there are flash sales like these. "

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