CVS accused of "lying" intentionally "to customers of their prescriptions
Legislators claim that the pharmacy chain is not honest about 90 -day orders.
CVS is one of the largest Pharmacy channels In the United States, many of us are counting on our local store for everyday necessities and, of course, drugs. CVS allows you to keep an eye on your prescriptions via the CVS mobile application, providing updates when your medicines are ordered, filled and ready for collection. But while the pharmacy chain is transparent on this process, a group of legislators now lightens that CVS "intentionally" to customers about their prescriptions. Read the rest to find out why they say that CVS spreads "disinformation".
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CVS sent letters saying that Oklahomans can no longer receive 90 -day prescriptions.
Taking prescriptions is generally not too much hassle, but it is more practical if you do not have to go so often to the pharmacy. This is why the 90 -day prescriptions are so popular: just fill and collect your medication every three months. This option also saves time for patients who need doctor Before each recharge, Fox23 News reported.
Now, however, CVS has told Oklahoma customers that 90 -day prescriptions were no longer an option for them.
Last month, some customers received a letter From CVS Caremark, the pharmacy service manager (PBM) for CVS Health, explaining that they would no longer receive 90 -day prescription recharges, KFOR reported. This mainly affected Oklahoma employees who work for companies outside Oklahoma, but according to Fox23 News, some retirees have also received letters saying that they can only obtain 30 -day supplies.
CVS said that change is the result of a law adopted by the Oklahoma Legislative Assembly in 2019: the patient law law at the choice of pharmacy. The law has been promulgated to allow customers to fill in the pharmacy orders of their choice, prohibiting PBM as CVS Caremark from directing them to their Affiliate pharmacies , by Tulsa world .
But according to the legislators, this legislation has no effect on the 90 -day prescriptions.
The officials say that CVS is "intentionally lied".
Following an influx of calls from confused citizens, a group of Oklahoma legislators held a press conference on Monday, April 24.
"Let me be as direct as I know", the land chief of the majority of the house John Echols said, by Kfor. "The state of Oklahoma did not get rid of the ability to fill 90 -day orders. Whoever says that it is not badly informed, they do not understand badly."
Representing Marcus McENTIRE said this decision is in fact a commercial decision on the part of CVS and that the company "must have it". AE0FCC31AE342FD3A1346EBB1F342FCB
"We knew that the regulations we adopted, we knew that it would lead to a return from the industry, the benefits industry in pharmacies, and we now see it," said Mcentire, according to Fox23 News.
Senator Greg McCourtney CVs slammed to "lie to the elderly who need medication.
"When you start lying to the elderly of their ability to get their medication, their ability to pay their medicines, then you drag someone who tries very hard not to be in the press room to the room press, "said McCourtney.
Better life contacted CVS to comment on the question, and will update history with their answer.
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Oklahoma officials have been back and forth with CVS for years.
The Oklahoma Insurance Department (OID) is also involved in the dispute and the commissioner Glen Mulready Note that he has been working with CVS since 2019, when the patient's law law law was adopted.
Mulready said CVS had not been consistent when he explains the justification for his decision to stop authorizing 90 -day orders.
"When I go to them [to solve] this problem, it is a technical and contractual problem with their employers," said Mulready. "They tell me that they cannot solve this problem before next year. This is one of the largest companies in the world, hundreds of billions of dollars - You tell me that you cannot put resources to solve this problem quickly for Oklahoma consumers? I find it at best fallacious. ""
The officials claim that this is not the first time that CVS Caremark has violated the law. Fox 23 News reports that in the past two years, the OID has received more than 100 complaints from patients who allege that CVS Caremark has forced them to use an affiliated pharmacy.
Now the OID takes action. On May 25, the ministry will ask a judge to suspend or revoke the PBM license of CVS Caremark in Oklahoma.
CVS said it worked with OID and legislators.
For his part, CVS Health said he was working with Oklahoma officials to solve the current problems.
"We share the commitment of Commissioner Mulready and the Oklahoma legislators to protect Oklahomans access to affordable prescription drugs, and we are delighted to continue dialogue with the Oklahoma insurance department ( OID) and our customers to advance this shared objective ", the company said in a press release to the news 9.
"The OID recently determined that the legislation promulgated in 2019 applies to order services for certain employers with several states or to national employers outside the state of Oklahoma," said the press release. "We have discussed with the OID, our concerns concerning the impact of the evolution of the design of uniform advantages could have on consumers who are on 90 -day prescriptions. We continue to discuss this question with the commissioner and We are impatient to resolve this situation with OID to avoid any interruption in the advantages of patients and protect Oklahoman access to affordable prescription drugs. "