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This is one of the busiest hours of travel of the year, and many of us are about to get on a plane to see distant friends and parents. The flight can be quite stressful, then there is the additional step of rent a car To reach your final destination. If you plan to use Hertz, however, you will want to know that the popular car rental service is currently hotly for having pretended to rented recalled cars. Read the rest to learn more about this current survey.

Read this then: 5 warnings of former corporate car rental employees .

It was a difficult month for Hertz, as the company confirmed in a press release of December 5 that he would pay roughly $ 168 million In settlement costs before the end of 2022. Hertz said that the agreement is resolving claims awaiting customers who have been falsely accused by the company to steal rental cars.

According to Reuters, customers said they had been Police detainee Due to false flight reports - and some tenants found themselves in prison for weeks and months , by The Washington Post . The situation is even more bizarre, because some customers were wrongly accused of months after praising and paid, while others had never even rented a car in Hertz.

The regulations will resolve 95% of pending flight report complaints, Hertz said in the press release, with a "significant part" from its insurers.

"As I said since having joined Hertz earlier this year, my intention is to lead a company that puts the customer first. To resolve these claims, we are going to this goal," said Hertz CEO Stephen Scherr said in the press release. "Although we are not always perfect, Hertz professionals will continue to work every day to provide the best of its category to tens of millions of people we serve each year."

But Hertz once again makes the front page of the newspapers and faces legal problems - this time for the safety of the cars he rents to customers.

The American Ministry of Transport (DOT) National Highway Traffic Safety Administration (NHTSA) is Investigate Hertz for rented recalled vehicles that had not yet been repaired, Reuters reported.

The exit quoted a NHTSA deposit Dated December 16 - which was made public on December 20 - according to the agency "opens this audit request to investigate the question of whether the Hertz Corporation (Hertz) has respected the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). "

According to the file, the Security Act prohibits rental rental companies subject to a reminder, unless they have been repaired.

In addition, a law promulgated in 2015 requires that rental car rental companies with more than 35 vehicles to make recall repairs before renting them, Reuters reported. This rule would certainly apply to the hertz car rental giant, which also has a dollar rent a car and a thrifty car rental, and almost 424,000 vehicles , according to Statista data from 2020.

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The NHTSA confirmed to Reuters that he had started to receive information at the end of last year about Hertz praising recalled vehicles that had not been repaired.

"The information collected by the agency to date, including vehicle manufacturers, suggest that the repairs required under several NHTSA security reminders have not been made before the rental of these vehicles assigned to customers de Hertz, "said the agency at the point of sale.

The NHTSA also told Reuters that Ford Explorer and Nissan Altima cars were involved in the current survey. Vehicles belonged to Hertz between 2018 and 2020, the classification declares, but no information has been provided on the number of these cars affected.

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Asked about the survey, Hertz told Reuters that the company "examined the NHTSA information request", adding that it was "determined to provide safe rentals to our customers".

The company has a dedicated page To its recall practices of vehicles, explicitly declaring that it does not rent or sell cars "for which we have received security recall notices from the owner of the recordings". Within 24 to 48 hours (if there are more than 5,000 vehicles involved), these cars are placed on a vehicle safety and are not rendered in service until the defect has been processed.

However, Hertz also declares that he will rent - but will not sell - calculations which have a completed "provisional repair", which is authorized by the vehicle manufacturer. From there, Hertz awaits the manufacturer's final repair instructions, and once received, the vehicle is once again put on a vehicle security taking until these last repairs can be processed.

"The non-logging of recalled vehicles is a long-standing Hertz policy," said the page. "Security is our primordial concern in Hertz and we review our regular and continuous security processes."