Walmart threatens to close stores, and buyers do not support it

The mega-retireer faces a major backlash on recent comments from the CEO.


While the pandemic and inflation forced large and small retailers to close for good, Walmart showed impressive resilience. Although the The closed large surface retailer Select the “sub-performant” stores earlier this year, it has faced any major national closure like so many other companies. But Walmart buyers fear that the trend may change, as The CEO recently threatened store closures - without mentioning higher prices in the future. Needless to say, customers do not take these comments lightly. Read the rest to find out how they react to the potential Walmart closures.

Read this then: Walmart is under fire to do this to buyers - look for these 3 words .

Walmart CEO recently threatened with future store closures.

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During an interview of December 6 on CNBC Squawk box , CEO of Walmart Doug McMillion touched on a a major problem This afflicts the company: the display flight. According to McMillion, thefts have increased significantly, and this is not the only problem. He said prosecutors in certain regions had also been negligent in the pursuit of display thieves, which could put places from Walmart in danger.

"If it's not Corrected over time , prices will be higher and / or stores will close, "said McMillion, adding that this may depend on the relationships between store managers and the police in different fields." It is really the city by city, location by location. ""

Now buyers respond.

The company is faced with reactions on CEO's comments.

HDR image, Walmart check out lane, cash register paying customer, shopping cart - Saugus, Massachusetts USA - April 2, 2018
Whisper

Buyers are not necessarily sympathetic to the Walmart display problem. After the appearance of McMillion on Squawk box , many people went to social networks to call the retailer.

Some customers change the blame for the display flight to the use by Walmart of check machines. "Walmart should Do not punish consumers With store closings, "a Twitter user wrote on December 6." Self-treatment has several ways that people fly. It is a commercial problem of control of the quality of the processes! Not consumers! ""

Instead of closing stores, some users maintain that Walmart should go back to traditional cashiers to slow down the flight. "Just an idea ... maybe pay employees to work again as verifiers?" A different twitter The user wrote on December 9. "When you reduce the size of the staff and customers check themselves, then suddenly discover a huge flight problem, the solution does not seem to close the stores ... But what do I know? I'm only shopping at Walmart Weekly. ""

Another person Tweeted similar feelings December 7. "Walmart says that display flight is a problem and can cause store closings," they wrote. "They may want to go back to the ladies. This is where the flight comes from. People are verifying."

Meanwhile, some people just don't believe that the Walmart display problem is a valid excuse to close the stores. "You mean the Walmart who had an income of $ 532 billion in 2022? This Walmart?" a The Twitter user asked . "Jim, let's be real here, Walmart does not close the stores because of the flight, if Walmart closes the stores, it is because they want higher profits."

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Employees also believe that self-treatment is currently in display.

A self-checkout kiosk at a Walmart store
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It is not only customers who believe that self-dérification could play a role in the display problem with the display of Walmart. A Walmart nameless employee in a Spokane store, Washington, said to inside that " The flight is horrible “To its location since the store reduced to only six personnel operated registers a few months ago.

"If the company really visited the store level and spoke with real employees who deal with the flight, they could see how to solve the problem," the employee told the media. "They convert stores in addition to self-checks with fewer employees. Self-checking is the place where most flights occur."

Better life Contacted Walmart to comment on the response against the use of the company's self-dialing, but has not yet heard.

Matt Kelley , an expert in the loss prevention of the company of safety solutions LiveView Technologies which previously served as the main director of the protection of assets at Home Depot, said to inside that the idea that these machines have led to more than Theft is "definitely very valid".

"For the most part, retailers have thought of self-truth through a prospect of financial savings and customer experience," said Kelley. "But intrinsically, it means that there will be fewer eyes on a transaction. And there will be more opportunity for dishonest people to be dishonest."

Walmart is not the only retailer dealing with an increase in theft.

Shoppers rush through a busy Target on Black Friday.
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During her Squawk box The interview, McMillion said that theft in Walmart stores is "higher than it has historically" at the moment. But Walmart is not the only retailer who is currently experiencing a striking flight peak. AE0FCC31AE342FD3A1346EBB1F342FCB

In a call for results in November with journalists, Target's financial director Michael Fiddelke said the retailer has Given a significant jump In display flight, CNBC reported. According to Fiddelke, theft in Target has increased by around 50% in the past year, or more than $ 400 losses for this exercise.

"With other retailers, we have seen A significant increase In the flight and organization of retail crime in our company, " Brian Cornell , Confirmed the CEO of Target, during the call for results in the third quarter of the company, by initiate.


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