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Walmart sees millions of buyers entering itsLarge surface stores every week. But nowadays, you don't have to leave your home to shop Walmart offers. The retailer has countless products available for online orders, with deliveries for things like the grocery that takes place today. Buyers can even give the partners authorization to deliver their orders directly inside their houses with Walmart recentlyEnlarged inhome service. But despite the whole company has to offer, some buyers have started to notice a problem with deliveries - and that has prompted some to go to Amazon. Read more to find out why some customers take their business elsewhere.

Read this then:Walmart is under fire to do this to buyers - look for these 3 words.

Online grocery store has been a big deal for years, but it has really exploded after pandemic success.AE0FCC31AE342FD3A1346EBB1F342FCB

In 2021, more than 70% of American households saidorder their grocery store Online at least once, according to a survey by grocery analysts, Brick meets Click and Mercatus. And in 2022, another PowerREVIEWS survey revealed that72% of people Buy races online more often now than before the pandemic.

"In the post-comfortable era, grocery buyers continue to buy online at high levels".Andrew Smith, Marketing Vice-President at PowerREVIEWS, said in a press release by grocery team.

According to the PowerreViews Survey, 68% of respondents choose to place these orders online through the collection or delivery from traditional grocery stores or large -area stores rather than non -traditional grocery points like Amazon Fresh. But now, some buyers rethink their purchase choices.

The convenience of the delivery of the grocery store is not so practical for some Walmart customers. December 1st, buyerKayla Hicks-Frangos told ABC-Affiliate WCIV in Lowcountry, in South Carolina, thatIts delivery orders From large -scale retailer has been missing recently.

"I made small orders here and there, and that happened to me several times," Hicks-Frangos told the media. "I would order one or two small items, and that would say that it was delivered, but that would not appear."

According to Hicks-Frangos, its problems were linked to the Uber delivery option of Walmart. "I raised these concerns to customer service when I told them, and they told me:" Oh, I'm going to say it to the high-ups ", but as far as I know, they did not take this In consideration because it is still arriving at people, "she said.

On social networks, other buyers have noted problems with missing delivery orders from Walmart - and not only grocery store. "Walmarttie. Y'Tal's delivery service is released: "A person tweeted on November 13." I love the expectation of an order all day which has never presented itself! ""

Another Twitter user scored Walmartin a post On November 27, saying: "made a delivery order on Wednesday. I never appeared. I tried again today, never presented itself."

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Some buyers are so frustrated by continuous problems to miss the commands of Walmart that they plan to give up the retailer for delivery services.

"Most of I went to use Amazon," Hicks-Frangos told WCIV. "If there is something I really need Walmart, I'm going to get it, but I certainly don't use them as I was because it's so much hassle, and Amazon is always tried and true and never hurts me. "

The Southern Caroline shopper is also the only one to make this change too. "@Walmart is the last time IWill order online On your part, "said a Twitter user on November 29." My package is not there. Amazon could be a little more [of money], but they rarely miss deliveries. ""

Another user tweeted on November 23, "just saying that WalmartThe delivery service is zero. It is a reversal of parts if you will get your items after ordering them. I guess I will stay with Amazon and Instacart. ""

Many buyers haveAlso detailed experiences Where their command Walmart was marked as delivered to the follow -up services despite being MIA. For an order that has not been received, the retailer recommends customers to take a number of measures.

If your planned delivery order is missing despite the follow -up information showing that your package has been delivered, Walmart says you should selectThe customer service button on your order. "Ask for a refund starting a return," advises the retailer.

But if you have a shipping order that says it has arrived but you cannot find it, Walmart suggests that you hold back before contacting its customer service. "Wait two working days to see if it arrives. It is rare, but sometimes carriers can mark the packages as delivered before their arrival," explains the retailer on his website.

In the meantime, Walmart recommends that you look around the delivery location for your order and ask your household or your neighbors if they have seen it. If your order has still not been presented after two days, you can contact customer service.

Better life Contacted Walmart about customer complaints on missing delivery orders, but has not yet heard.