Family Dollar is under fire for doing this to buyers: it's "very worrying"
A new report highlights a major problem for the reduction chain.
With higher prices than ever due to inflation, buyers seek to save money in any way possible. A popular method is as simple as changing where you shop, that's whyDollar stores and discounts see an increase in pedestrian traffic these days. But as we have put these cheaper channels more and more, some of them are criticized for problematic practices. Family Dollar is now faced with a significant backlash following a new report. Read the rest to discover what civil servants say "very worrying" on the large chain of dollar stores.
Read this then:Dollar General is under fire for doing this to buyers: "a serious problem".
Family Dollar has encountered several problems this year.
Family Dollar did not experience the most fluid journey in the past year. In January, the Food and Drug Administration of the United States (FDA) found a number of unsanitary conditions in one of the chain distribution facilities in West Memphis, Arkansas, including a major infestation of rodents where more 1,100 dead rodents were discovered following a fumigation. This forced the temporary closure of more than 400 family dollars stores in six states and oneMassive recall of products distributed to these locations.AE0FCC31AE342FD3A1346EBB1F342FCB
Then in July, the family dollar had tomake another major reminder, with the FDA indicating that more than 430 toiletries, hygiene products and over -the -counter medicines had to be removed from the shelves because they were "stored outside the labeled temperature requirements" and "inadvertently shipped to certain stores "Between May and June.
And now, the popular dollar store chain has another problem that afflicts its stores.
The Dollar store chain is now criticized for a new problem.
The family dollar has now been found in hot water for a different reason. On November 3, the auditor's office in Butler's county, Ohio,published a press release Notify consumers of pricing problems in the stores of the reduction chain. According to the alert, butler's county auditorRoger Reynolds have found that all of the County family dollar stores wrongly invoiced products from the products.
The agency said that it had made pricing checks in the 13 family stores in the county of Butler since October 28, and each location has failed checks with error rates varying between 12 and 84% . Stores are only authorized for an error rate more or less 2% to comply with state standards, according to the listener's office. "The two percent are calculated on the total number of items tested. If 50 items are scanned, the store can only have one article scanned badly," they explained.
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Several family dollars stores have turned out to be overfacketing customers.
Officials found that family dollars buyers were still overcharging at the cash register. According to the press release, a location in Hamilton, Ohio, had 21 price errors found among 25 articles verified, and 20 of these errors were in favor of the store, "which means that the price is digitized above than the price announcement". A similar problem was found in a Ross store, Ohio, where 18 out of the 20 errors were found with regard to overcharging customers.
"These price errors are very worrying, especially in stores where almost all mistakes are in favor of the store," said Reynolds in a statement. "We will continue to alert the public when we discover creeping abuses like this."
When he was contacted about the recent report of the county of Butler,Kristin Tetreault, the director of communications of the parent company Dollar Tree Inc., saidBetter life This family dollar is "dedicated to meeting the needs of [its] buyers and providing them with great values on the products they need and want". She added: "We are committed to complying operational to all applicable federal, state and local laws".
Another large chain of dollar stores is continued to overload.
The family dollar is not the only store at a dollar in fire for pricing problems. Butler's county auditor's office began to make pricing checks in the channel stores after finding that the County $ 20 -dollars' general stores failed checks. AccordingA press release of October 27, The general locations of the dollar in the county of Butler began to be inspected following a consumer complaint, and these inspections revealed "two -digit error rate" going up to 88% in certain stores .
The state of Ohio hasnow prosecuted Dollar General Corp. For these pricing errors. According to aNovember 1 press release From the Ohio Attorney General's Office (there are), the trial was filed after "consumer complaints from several counties" about Dollar General to the allegedly listing the prices of lower products for shelves and Billing of higher prices in the register.
"Everything we buy these days is more expensive - Ohioans can badly deal with companies that attract people with the low price promise only to deceive them at the cash counter," said the Ohio Attorney GeneralDave Yost said in a press release. "It looks like a business that tries to make additional money and hoping that no one will notice it. We have not only noticed, but we take measures to stop it."
Officials also urgeBuyers to monitor For pricing errors in dollar stores in the midst of increasing concerns. "Consumers should not say:" Oh, whatever, it's 50 cents here or a dollar there. "No, it's your money and you deserve to keep this money,"Sally Greenberg, Executive Director of the National Consumers League, told WKRC in Butler's county. "If that does not correspond to what was on the shelf, the store should give you the price indicated on the shelf."