Walmart is under fire for allegedly did this to customers

The FTC alleys that the retailer "closed his eyes" on shaded stuff.


As the largest retailer of the United States, Walmart is constantly in the news, whether for policy changes or the introduction ofNew products. Buyers across the countrycount on these stores For grocery store and daily necessities, and we hope that these stores will have what we need - and, hopefully, our best interest in mind. But now, Walmart faces a backlash for allegedly did this one thing for customers for several years. Read the rest to discover what a new trial claims and how Walmart's practices could have affected you.

Read this then:Walmart and Dollar General are under fire for doing this to customers.

Walmart faced a counteroupoupoup that year this year.

walmart frozen food aisle
Moab Republic / Shutterstock

Walmart has recently been controversial, largely because of its trial and error of what was supposed to be a well -intentioned product. In May, the retailer announced that he was drawing aFlavour of large value ice cream which was introduced in recognition of Juneteenth - the day that commemorates the end of slavery in the United States. The dessert was metoverwhelming On social networks, many call it a marketing ploy. And although the brand ice cream junmed did not go well, customers may have more important problems with Walmart, according to a new trial against the retail giant.

Walmart would have "closed my eyes" to fraudulent activities.

judge gavel
Impact Photogrpahy / Shutterstock

On June 28, the Federal Trade Commission (FTC) announced that itNext Walmart Following a money transfer fraud. According to a press release from the FTC, Walmart "made the eyes" to crooks who used its money transfer services - which allow you to send money to various stores - bearing hundreds of Millions of dollars over several years.AE0FCC31AE342FD3A1346EBB1F342FCB

"While the crooks used its money transfer services to make money, Walmart looked at the other direction and pocketed millions of fees", "Samuel Levinesaid the director of the FTC client protection office in the press release. "Consumers have lost hundreds of millions, and the commission is responsible for leaving fraudsters stealing its customers."

According tocomplaint filed by the FTC, the investigations carried out by the police have revealed that the criminals would use Walmart transfer services to receive fraudulent payments which have been taken via various internal income service regimes (IRS), "grandparents "And competitions in the competition, among others. Walmart was aware of the use of money transfers in the scams, said the FTC, but did not correctly warn the customers that they could send money to the crooks. The trial requests that the court orders Walmart to return money to consumers and to "impose civil sanctions for Walmart violations".

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The FTC said that Walmart employees were not properly trained.

customers checking out at walmart
Qualityhd / Shutterstock

Between 2013 and 2018, the FTC alleys that a total of $ 197 million in payments which were would have been fraudues would have been sent and received by Walmart, according to the fraud databases maintained by other money transfer services. And more than $ 1.3 billion in additional payments were also possibly linked to fraud.

In addition to not protecting customers from "false" payments, the FTC also said that Walmart employees were not properly trained in processes, and the company authorized the payment of "suspicious transfers" and so that Large payments are recovered in cash - a practice of other services do not allow it. Even more worrying, the FTC also said that, in a reference guide, Walmart wrote: "If you expect fraud, finish the transaction."

Walmart does not go down without fighting.

Walmart logo and lettering on a retail location
Roman Tiraspolsky / Shutterstock

Walmart published a longResponse to the allegations of the FTC, nicknning the "erroneous" trial. Contrary to what the complaint declares, Walmart claims that he really haschecked in Customers estimate $ 6 billion in fees "by providing significant competition from the money transfer industry".

The FTC criticized Walmart's anti-fraud policy, which was implemented in November 2014, saying that it was not properly applied. But according to Walmart, the company has a "robust" program in place to stop third -party criminals who seek to commit fraud, noting that "only a tiny number of transactions is even presumed fraudulent".

The retailer said that third parties are the real source of the problem, calling for the trial "in fact wrong and legally defective". Walmart also noted how close the vote was to approve the complaint, which was filed after a vote of three to two in favor.

"Pro-consumption competition in the money transfer industry is too important to be threatened by the unhappy decisions of some FTC commissioners, and Walmart remains focused on the fight against fraud and the price supply to our customers, "wrote the company in the Liberation press.


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