Good Lifestyle

Whether spring cleaning has taken the best of you or try to refresh your space for summer, there is a good chance that you areAt your local LOWE recently. As one of the most popular retailers of domiciliary renovation in the United States, its stores have a wide selection of products necessary for any type of repair or renovation. And even if you don't want to do yourself, Lowe can send workers directly to your home to get help. But as much as it seems that the retailer has everything, some buyers warn that certain services can have a much higher price than expected. Read the rest to find out why Lowe's is now under fire for allegedly caused a "huge amount of damage".

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While Lowe's offers a plethora of products,Better life Talked to store experts in Januaryadvised Lowe buyers to avoid at least one purchase.Julie Ramhold, a consumption analyst with theStore comparison site Dealnews.com said that cleaning products from the domiciliary renovation retailer are a limited selection and a price that customers would find in other stores.

"Lowe's is known for its additional costs on cleaning products. So much so that you could end up paying 10% more than the real market rate", "Alex Williams, an electronic business owner and the financial director ofDetail purchasing guide Findhisbest, added. "For example, a simple green cleanser costs around $ 10 on Lowe websites, while it was available for less than $ 8.50 on Walmart."

But it is not the only purchase of Lowe that you could regret.

On June 15, the WFXT affiliated with Fox in Boston, Massachusetts, revealed that a certain number of customers are not satisfied with the domiciliary renovation retailer.Karen Andrews told the media that shePaid Lowe about $ 16,000 Last winter for installation work in its new house. According to Andrews, the workers installed its shelves upside down, made stripes and holes in its walls, left some unfinished cabinets or open in the wrong direction and builds a glass wardrobe around a watering head.

"I don't think I will still shop in Lowe," Andrews said. "For the money I paid, I am very upset. I paid a lot of money and I didn't get what I paid."

A spokesperson for the Massachusetts Prosecutor General Office told WFXT that the office had received more than 340 complaints about LOWE since 2016. More than 50 of these complaints have been linked to renovation projects in particular. WFTV, a WFXT sister station in Orlando, Florida, also revealed that 223 consumers had asked Florida Attorney GeneralTo investigate problems With Lowe since 2019.

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Poor quality work is not the only problem for Andrews, however. She told WFXT that the problems are still present seven months later, without any indication that the problems will be solved, because she called and sent an email to the company of tens of times in vain. "They must be responsible and I don't think they are," said Andrews.

Another buyer namedCarmen Antley shared a similar story. In May, Antley told WFTV thatTwo hired subcontractors By Lowe caused "a huge amount of damage" to his house during a recent renovation of the kitchen. She showed the information station where a wardrobe had been installed on a vent, a microwave had been put too close to the stove, and a badly installed farm sink began to damage its kitchen island.AE0FCC31AE342FD3A1346EBB1F342FCB

"I thought we registered in Lowe because the contract said at the top:" Lowe's "," said Antley, noting that she rather met subcontractors. Antley said all the renovation had resulted in nearly $ 40,000 in damages - and despite the first repairs, she is still waiting six months later. "We have mentioned all this to Lowe's, and he seems to go in one ear and take out the other ... You know that I want them to take it seriously. They put someone in our house that caused D 'Huge damage. "

There are many people through the internet.almost identical complaints On Lowe's installation services. But a spokesperson for the domicile renovation retailer told WFXT that customer satisfaction was "absolute priority" for the company. Regarding Andrews in particular, the spokesman said that Lowe's worked with her to correct the problems.

"We apologize for the delay caused to Ms. Andrews. Our team must meet her ... to discuss the next steps to solve the problems and make sure that she is satisfied," the spokesman told WFXT in an e- Mail. "We apologize for the communication challenges encountered by Ms. Andrews. We are committed to a coherent communication with customers via our centralized installation support center."

Meanwhile, Andrews said she wanted her to go to another business for work at home. "I would use another entrepreneur who has a good reputation. I would not use Lowe. I would probably have treated better with my own entrepreneur and do it myself," she told WFXT.

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