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With a lower demand forflight And recently added restrictions, the last two years have been a volatile period for airlines in the middle of the Pandemic of Covid. With the advent of effective vaccines,travel request Backup, but many US airlines have struggled to follow changing trends. Recently, Alaska Airlines had to make excuses to all its travelers on a major problem. Read it to know what the carrier is promising to correct future passengers.

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April 7, Alaska AirlinesPublished excuses to its customers flight cancellations. The carrier stated that he had "dropped some of the valuable guests by canceling an unusual number of flights" at the beginning of the month.

"To all of you who have been impacted, we are deeply sorry. We put you in a frustrating situation - most likely when you were looking for a fun trip, family vacation or if you need to go somewhat important for You, "said Alaska Airlines in his statement. "We have to do better. In the past few days, we have examined how we arrived here and we take steps to go back on track. We are committed to being the airline you like."

Alaska AirlinesCanceled nearly 200 flights In the first two days of April alone, the guy points reported on April 2nd. At that time, the airline recognized that "Important flight cancellations" affect more than 12,000 passengers. According to subsequent apology for Alaska Airlines, a pilot shortage was one of the major issues that led these cancellations.AE0FCC31AE342FD3A1346EBB1F342FCB

The carrier stated that more than 10,000 pilots left the air transport industry during the pandemic. And despite the launch of a new pilot academy, "training delays" has always brought the Alaska Airlines to meet with 63 pilots less flights to fly in April that the carrier had planned at the beginning of this year. Flight planning.

"When the pilots come to Alaska Airlines, we want them to have the best training in the company. It takes time and can not be rushed," said Alaska Airlines apologize. "Unfortunately, in the first months of 2022, a backlog built in our training program. The training courses have been canceled and delayed due to a student or trainer disease during the Omicron thrust and due to the Operational impact of winter storms, and they were not reprogrammed fast enough. "

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Despite the excuses of its recent high flight rate of flight cancellations, Alaska Airlines still considers to reduce its total flight schedule from 2% to June 20 until June 2022. But the carrier said that he said. 'Acts to "match the current pilot capacity" and is part of an effort to prevent more cancellations through short-term corrections. "We are through the worst cancellations," assured the carrier.

According to Alaska, the flight reductions they are planned for the coming months will appear at its schedule that will be posted in mid-April. "In the meantime, the reductions will appear as cancellations," explained the airline. For passengers impacted by future cancellations, Alaska Airlines said she will send a "single phone number" into a message that will connect them to someone who can help adjust their long waiting plans.

In parallel with these short-term corrections, Alaska Airlines hopes to recover on the right track by making further adjustments to prevent mass flight cancellations in the future. "Rest assured that we areMake immediate changes So that our customers can rely on us to get them where they want to go, "Tweeted Alaska Airlines on April 7th.

According to the carrier, these changes include improving pilot training graduation rates. Alaska Airlines stated that he plans to observe more than 30 drivers in April and even more in May. "A dedicated team has been deployed to ensure that training events are reprogrammed faster and we better guarantee our calendar to the number of drivers we have available to fly," the airline explained. "We have doubled the capacity of our pilot school since the fall and we train more trainers."

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