Southwest will now leave the passengers do it for the first time

Change is important for a known passenger airline for its consistency.


One of the reasons for which the fans of Southwest Airlines remain dedicated to the carrier are that it has remained clear in some of its signature policies: no checks of the bags, no headquarters mission and a customer service approach. intended to be without stories. and friendly. But the airline recently started making changes to these longtime policies and principles. Read on to discover theLast departure for Southwest Airlines, who is likely to come as a surprise to a few long-time travelers.

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Southwest introduces a new rate category.

Southwest Airlines at the T. F. Green Airport in Warwick Rhode Island
iStock

Southwest Airlines announced that it launches a new rate category called Wanna out more. This category will join Wnna Wanna's Southwest Winna, at any time and at rates, the carrier stated in aAnnouncement of the company. The rate will be available for purchase from the end of the second quarter of this year.

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The new Wanna go out more the rate category will offer new benefits for passengers.

southwest airplane flying
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Do you want to escape more will cost Marginally more - a "modest purchase", according to the declaration - but will offer more "flexibility, choice and rewards" on Wanna leave. In addition to the benefits offered in all rate categories (two pig bags, no change fees, free television, movies and messaging), please escape more will offer several advantages. These include a transferable flight credit, a new benefit enabling passengers to make unique unused flight credit transfer eligible for a new traveler for future use.AE0FCC31AE342FD3A1346EBB1F342FCB

In addition, the purchases of this rate category will have greater flexibility via the confirmed change and the same day before, as well as more power winning with eight times fast reward points. (Compare this with six times the points to want to get out of rates.)

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Southwest passengers in other rate categories will also win new privileges.

southwest airlines is one of americas most admired companies
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In addition, passengers who reserve repayable rates at any time or company, as well as Tier members (which include preferred flyers in the list and list), will get even more benefits. Business Select and all rates at any time will have the same transferable flight service that Wanna get away from. At any time, tariffs at any time will also become recording benefits, priority tracks and expressway expressions.

Tier members will now have confirmed changes in the same day in addition to the day before the same day.

All these changes in the different categories will come into effect when the new Wanna comes out more the option will live later this year.

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In another surprising surprise, the southwest also recently made its seats using kayaking.

A woman using her phone while seated in an airport terminal waiting to board a flight
Shutterstock

It's not the firstsurprising change For the change resistant to change in recent months. Back in February, a clever journalist toZdnet Noted that the Southwest started, without fanfare, offering some of its sales tickets on Kayak. While passengers have long been able to book an American air ticket, United or Delta on a third-party travel agent site like Kayak, Southwest has always forced passengers to book directly on its own site, Southwest.com.

Previously, the Southwest publicly published the position it would be able to offer the best customer experience if it is limited to its own platform. "By using Southwest.com and our call centers, guests can rest at ease knowing that when they are going to book with the Southwest, they get the lowest price without any chain than agencies. Online trips can try to sneak, such as fees and restrictions, "said a representative of the airline in ZDNet last year." This is particularly important as a low-cost and low price airline company , High quality."

Time will indicate how these changes affect the customer experience of southwestern leaflets.

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