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When embarking in a cruise, you expect a high-end service - breakfast to bed by Pool Piña Coladas. And obviously, you will want accommodation and incredible activities, starting. But with hundreds ofCruise lines to choose Nothing, it can be discouraging to know who will be the best for all your holiday needs. Or maybe more importantly, what lines you shouldnever, never book.

Fortunately, in January 2019, consumer groupWho? released their annual report Top 20 cruise lines. To create their list, the Group has requested more than 2,500 passengers to evaluate their cruise experiences on a scale of one to five in 11 categories. These categories included customer service, cabin space, facilities on board, food and beverage, port excursions, entertainment, an atmosphere, free Wi-Fi and value for money.

According to the full report, Switzerland's MSC cruises landed at the bottom of the list, marking a global customer satisfaction score of 54%. MSC Cruises has marked twice on the board, with the exception of the cabins and the value of the money, where it scored three out of five. MSC's guests have described the drinks packets of the cruise line as a "confusing" and stated that they were constantly "bombarded with sales promotions" on board.

The Scandinavian Viking Ocean Cruises line has been named the world's best cruise line and has acquired an impressive customer satisfaction score by 88%. Viking was followed by Saga (87%), Noble Caledonia (86%), Hurtigruten (85%) and Azamara (84%). The consumer group says it proves the continued popularity of small cruise lines of small vessels on traditional mega-ships.

The lowest ranking cruises included MSC (54%), followed by the Norwegian cruise line (66%), the royal Caribbean (68%), cruise and marine (69%) and princess cruises (70%).

MSC responded to the ranking withThe following statement: "The cruises of the MSC devote themselves to ensuring that every guest who travels with us has a memorable experience for all the right reasons. As such, we have been disappointed that some of the guests interviewed by which? Were Not completely satisfied with all aspects of their stay with us. "

"In the last 12 months, we have won more than 10 prizes in the United Kingdom and Ireland, recognizing the excellence of our product," he continued. "All of these schools have been voted by local consumers and business partners in this market. Considering the significant investments we have made in innovative materials and adapting our product for the UK market, MSC cruises offer excellent value for money . It's also the comments we have constantly. Receive. "

Obviously, the selection of a cruise line is very personal. Before you book your trip, look for your cruise line to make sure the activities, dining options and other accommodations Align what you and your traveling fellow wait for travel. And if you want to learn even more about these incredible cities at sea, check out the27 amazing facts that you have never known about cruise ships.

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