It's the most unpopular restaurant chain in America

Although our dissatisfaction index, customers are returning to this iconic brand.


Restaurants have had a difficult year, since they are one of the few places customers can not enjoy a mask. But many guests have always turned toFast food seals And Carryout Options all along 2020 and now in 2021. And through the challenges, we could see that the chains of restaurants could take the heat. In this spirit, we undertook to find the great restaurants have the worst customer service, according to the guests themselves. Yes, it's time to crown the most hated chain of unpopular restaurants in America.

First of all, we used the 2020 American Customer Satisfaction (ACSI) Index as a starting point for our 31st Fast Food and casual dining restaurants. We also took into account in the years of reportingsatisfaction client Of the 31 contenders, 100 being the highest level of satisfaction. In addition to this point, we collected consumer review data and rating sitestrustpilot andpissed consumers To find out where customers were the most and the least satisfied. Both sites use a five-star rating system.

Finally, we gave each of these parameters a weighted value before executing them by our exclusive algorithm to see how they scored on our 100-point unsatisfaction index, which is a test you do not want Mark strongly if you are a restaurant.

In general, consumers interviewed for the ASCI report were much more positive about their experiences. Internet commentators were less satisfied (not a huge surprise there). You also need factors that people tend to remember bad experiences more strongly than good, and are no longer likely to write a negative review that positive.

Nevertheless, the final results of our script can surprise you, as the most hated chain of restaurants is a pillar of American culture that will not go anywhere, no matter how many customers complain. Continue reading to discover the most unpopular restaurant chain in America and see how prioritized your favorite restaurants. And if you want to know more about bad consumption experiences,This store has the worst customer service in America.

Read the original article onBetter life.

31
Chick-wire

Chick-Fil-A sign on the side of the restaurant in Madison, Wisconsin
Keith Homan / Shutterstock

The ASCI Customer Satisfaction Score: 84 out of 100

TrustPilot stars: 2.9 out of 5

Pissé stars consumers: 2.5 out of 5

Index score dissatisfaction:0.00

30
LONGHORN STEKHOUSE

the exterior of a Longhorn, Steakhouse restaurant in Indianapolis, Indiana
Jonathan Weiss / Shutterstock

ASCI satisfaction score: 81 out of 100

TrustPilot stars: 4.1 out of 5

Pissé stars consumers: 2.4 out of 5

Index score dissatisfaction:4.32

29
Texas Roadhouse

the exterior and logo of a Texas Roadhouse restaurant in Sioux Falls, South Dakota
KEN WOLTER / SHUTTERSTOCK

ASCI satisfaction score: 80 out of 100

TrustPilot stars: 3.2 of 5

Pissé stars consumers: 2.6 out of 5

Index score dissatisfaction:16.93

28
Cracker Barrel

the exterior of a Cracker Barrel restaurant in Indianapolis, Indiana
Jonathan Weiss / Shutterstock

ASCI satisfaction score: 79 out of 100

TrustPilot stars: 2.5 out of 5

Pissé stars consumers: 2.6 out of 5

Index score dissatisfaction:26.54

And for the place where money is everything,This is the most eager state of America.

27
Olive garden

Exterior of Olive Garden Italian Kitchen
Refuge

ASCI satisfaction score: 79 out of 100

TrustPilot stars: 2.3 of 5

Pissé stars consumers: 2.5 out of 5

Index score dissatisfaction:35.79

26
Ruby Tuesday

the exterior of a Ruby Tuesday restaurant in Loganville, Georgia
JaimieandkylesHootsTock / Shutterstock

ASCI satisfaction score: 76 out of 100

TrustPilot stars: 3.7 out of 5

Pissé stars consumers: 2.4 out of 5

Index score dissatisfaction: 37,11

25
Red Robin

the exterior of a Red Robin restaurant in Raleigh, North Carolina
Refuge

ASCI satisfaction score: 76 out of 100

TrustPilot stars: 3.5 out of 5

Pissé stars consumers: 2.4 out of 5

Index score dissatisfaction: 40.11

24
lobster

the exterior of a Red Lobster restaurant in Indianapolis, Indiana
Jonathan Weiss / Shutterstock

ASCI satisfaction score: 79 out of 100

TrustPilot stars: 2.8 out of 5

Pissé stars consumers: 2.3 of 5

Index score dissatisfaction: 40.79

23
Starbucks

Drive-thru Starbucks
exit

ASCI satisfaction score: 78 out of 100

TrustPilot stars: 2.7 out of 5

Pissé stars consumers: 2.4 out of 5

Index score dissatisfaction:41.39

And to find out where in the United States in you are unlikely to get a hand,This is the most selfish state in America.

22
Dunkin '

Dunkin' drive-thru
Refuge

ASCI satisfaction score: 79 out of 100

TrustPilot stars: 3.1 of 5

Pissé stars consumers: 2.2 out of 5

Index score dissatisfaction:42.54

21
Panera bread

the exterior of a Panera Brea restaurant in Indianapolis, Indiana
Jonathan Weiss / Shutterstock

ASCI satisfaction score: 79 out of 100

TrustPilot stars: 1.8 out of 5

Pissé stars consumers: 2.5 out of 5

Index score dissatisfaction:43.29

20
TGI Friday

The exterior and logo of a T.G.I. Friday's restaurant
STEVED_NP3 / SHUTTERSTOCK

ASCI satisfaction score: 78 out of 100

TrustPilot stars: 3.3 out of 5

Pissé stars consumers: 2.2 out of 5

Index score dissatisfaction:44.89

19
OUTBACK STEKHOUSE

the entrance and sign of an Outback Steakhouse restaurant in Key West, Florida
Andriy Blokhin / Shutterstock

ASCI satisfaction score: 78 out of 100

TrustPilot stars: 2.3 of 5

Pissé stars consumers: 2.4 out of 5

Index score dissatisfaction:47.39

18
Chipotle Mexican Grill

the exterior and sign outside of a Chipotle restaurant in Hickory, North Carolina
Nolichuckyjake / Shutterstock

ASCI satisfaction score: 80 out of 100

TrustPilot stars: 2.1 of 5

Urgent consumption stars: 2.2 of 5

Insatisfaction index score:52.18

17
Arby

Arby's restaurant exterior
Refuge

ASCI satisfaction score: 79 out of 100

TrustPilot Stars: 1.9 out of 5

Urgent consumption stars: 2.3 of 5

Insatisfaction index score:54.29

16
Denny's

The exterior of a Denny's restaurant in Las Vegas, Nevada
Jonathan Weiss / Shutterstock

ASCI satisfaction score: 76 out of 100

TrustPilot Stars: 3.2 of 5

Urgent consumption stars: 2.2 of 5

Insatisfaction index score:57.11

15
Catarats

the exterior of a Little Caesars restaurant in Kokomo, Indiana
Jonathan Weiss / Shutterstock

ASCI satisfaction score: 76 out of 100

TrustPilot Stars: 3.0 of 5

Urgent consumption stars: 2.2 of 5

Insatisfaction index score:60.11

14
Applebee

the exterior of an Applebee's restaurant in Saugus, Massachusetts
QualityHD / Shutterstock

ASCI satisfaction score: 77 out of 100

TrustPilot Stars: 2.1 of 5

Star aluminous consumer: 2.3 of 5

Insatisfaction index score:62.00

13
Burger King

Burger King restaurant exterior
Refuge

ASCI satisfaction score: 76 out of 100

TrustPilot Stars: 3.2 of 5

Urgent consumption stars: 2.1 of 5

Insatisfaction index score:63.36

And for the fast food chain, people can not stand up, checkIt's the most hated fast food chain in America.

12
Domino pizza

The front of a Domino's restaurant and franchise sign in Berkeley, California
Cassiohabib / Shutterstock

SCOR on ASCI SportE: 79 out of 100

TrustPilot Stars: 2.0 of 5

Urgent consumption stars: 2.1 of 5

Insatisfaction index score:65.29

11
Metro

Subway sandwich shop storefront
Refuge

ASCI satisfaction score: 79 out of 100

TrustPilot Stars: 2.0 of 5

Urgent consumption stars: 2.1 of 5

Insatisfaction index score:65.29

And for an index of indiscretions,It's the most adulterous state of America.

10
Sonic Drive-in

a sign and carhop spaces for Sonic Drive-In restaurant in Houston, Texas
Refuge

ASCI satisfaction score: 74

TrustPilot Stars: 2.8 out of 5

Urgent consumption stars: 2.3 of 5

Insatisfaction index score:67.57

9
Chile

the entrance and sign of a Chili's restaurant in Jacksonville, Florida
James R. Martin / Shutterstock

ASCI satisfaction score: 75 out of 100

TrustPilot Stars: 2.8 out of 5

Urgent consumption stars: 2.2 of 5

Insatisfaction index score:68.46

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8
Kfc

the exterior of a KFC restaurant in Columbus, Ohio
Eric Glenn / Shutterstock

ASCI satisfaction score: 79 out of 100

TrustPilot Stars: 2.0 of 5

Urgent consumption stars: 2.0 of 5

Insatisfaction index score:71.54

7
Papa Johns

the exterior of a Papa John's restaurant in Hickory, North Carolina
Nolichuckyjake / Shutterstock

ASCI satisfaction score: 78 out of 100

TrustPilot Stars: 2.2 of 5

Urgent consumption stars: 2.0 of 5

Insatisfaction index score:73.89

6
Pizza hut

Pizza Hut restaurant exterior
Refuge

ASCI satisfaction score: 77 out of 100

TrustPilot Stars: 2.1 of 5

Urgent consumption stars: 2.1 of 5

Insatisfaction index score:74.50

5
Wendy's

the exterior and sign of a Wendy's restaurant in Seaside, California
KEN WOLTER / SHUTTERSTOCK

ASCI satisfaction score: 76 out of 100

TrustPilot Stars: 2.2 of 5

Urgent consumption stars: 2.1 of 5

Insatisfaction index score:78.36

4
Jack in the box

A sign for and exterior of Jack in the Box restaurant in Temple, Arizona
Thomas Troomter / Shutterstock

ASCI satisfaction score: 73 out of 100

TrustPilot Stars: 3.0 of 5

Urgent consumption stars: 2.0 of 5

Insatisfaction index score:88.68

3
Taco Bell

Taco Bell restaurant sign
Refuge

ASCI satisfaction score: 74 out of 100

TrustPilot Stars: 2.1 of 5

Urgent consumption stars: 2.1 of 5

Insatisfaction index score:90.57

2
Pokeyes

the exterior of a Popeyes restaurant in Houston, Texas
Brett Hondow / Shutterstock

ASCI satisfaction score: 74 out of 100

TrustPilot Stars: 1.6 out of 5

Urgent consumption stars: 2.1 of 5

Insatisfaction index score:98.07

1
McDonalds

McDonald's restaurant exterior
Refuge

ASCI satisfaction score: 70 out of 100

TrustPilot Stars: 2.9 out of 5

Urgent consumption stars: 2.1 of 5

Insatisfaction index score:100.00

And for the place where people can not have enough cannabis,This is the most arrested state in America.


Categories: Smarter Living
Tags: Dining / food / News
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