This fast food chain has the worst American service

Most Drive-Thru joints have mastered the art of doing your food quickly, but when it comes to serving with a smile, this emblematic string falls short.


Choose the ideal place to satisfy your hamburger and that your need for fry can be difficult with so many options. Maybe you like secret in-n-out sauce, but wendy square cakes have your heart; Or maybe the big macs are your favorite, but the Whoppers are ensament faster. With so many things to consider, has customer service ever taken into account your decision?

If this is the case, you probably do not end up with golden arches too often unless your choices are limited. When 2017 customer customer satisfaction scores have been published this year, McDonald is placed at the bottom of the list in terms of staff, service speed, precision of the order, cleanliness of restaurants and food grade. Their score? A 69, the only one in the 1960s on all the chains presented in the survey. Ouch! But for those who are always faithful to Ronald McDonald, here'sEach McDonald menu item is classified!.

The incredible thing is that Mickey D is the lowest on the Totem pole in terms of customer service, according to 5,57 guests chosen at random, they are always the most visited American restaurants. Aside, their revenues of $ 24.6 billion are higher than any other channel chain. That it has to do with their superior chicken, their shop kiosks or their kind mascot is unclear, but they must do something right to get by with such a poor customer service.

For those of you who are not willing to sacrifice on friendly faces behind the registry, do not hesitate to choose another channel. Chick-thumb, for example, has a fifth of the recipes that McDonald's does it, but their ACSI score is first with nearly 20 points more. Lucky for you we haveEach article of Chick-Fil-A classified! make your experience even better. But if it's a hamburger, you are a hamburger, Burger King and Wendy's are both stable with 77 and 76 year old scores, so maybe you bring your business elsewhere.


Categories: Restaurants
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By: tania
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