McDonald's soft service machine war now involves a restraint order

A great victory for the technical company tries to repair the machines notoriously Finishy.


When the saga somewhat humorous from the always brokenMcDonald soft service machines Tour laids in 2020At the center of his opponents of David-And-Goliathisque: a small technical startup called Kytch and the Giant of the Taylor Food Equipment. The companies were and are always pretensions above the exclusive right to solve and solve these pieces including McDonald's-Taylor equipment, which do, want to keep the monopoly of these rights, while Kychn created a device Third party that would allow McDonald's operators do the work themselves.

In May,Kytch has filed a lawsuit against Taylor, saying that the machine-manufacturer executes a "repair racket" and "imperfect code" designed for malfunction machines "to take advantage of the costly and frequent repairs to which McDonald operators.

RELATED:There are new legal drama on McDonald's soft service machines

When Kychn proposed and started selling a solution - an easy-to-use device that could diagnose and, in some cases, avoid dysfunctions of the gentle - Taylor machine used "Enterprise espionage and extreme stages" so Prevent the use of Kytch's technology and eliminate start-up as a competitor, law claims.

Tyler Gamble, a large franchisee of McDonald and an eminent member of the National Owners Association (the largest independent McDonald franchise association). Kytch alleges hand laboring with Taylor to provide a Kytch device for the competitor in order to steal its commercial secrets.

In addition, Taylor told McDonald operators thatThe use of the Kytch device was dangerousWhile working simultaneously on "Taylor Shake Sundae Connectivity", similar user interface device in the Kytch concept.

Now, during a first-step win on July 30, Kytch has received a temporary restraint prescription against Taylor, which has been given 24 hours to turn all devices from the Kytch solution into its possession. "The accused should not use, copy, disclose or otherwise available the information, including the formula, model, compilation, program, device, method, technique or process obtained by any of them ",court document noted.

"We are optimistic that the truth will prevail," said Kytch co-founder Melissa NelsonMotherboard. "It is disgusting that such lengths have been taken to steal our commercial secrets, destroy our business and stand in the way of modernization of kitchens. Kytch is only a small piece of wider moving from right to repair. But our case it is time to end the end of shaded business practices that create hundreds of millions of dollars of unnecessary repair costs of "certified technicians". "

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