Good Lifestyle

The Americans werecars Almost as long as they drove (good, at least since the 1920s). It all started with a new restaurant concept called "driver, "Where customers would be held in a restaurant car park and would serve as" Carhops "delivering food at their car.

The end of the 1940s saw the opening of theFirst "Drive-Thru" Restaurants, which used bidirectional speakers to connect the client to an employee inside. Drive-Throus differs from the coaches in that their model assumes that customers will go with their food and eat them locals. Over the age of 60 who followed, Drive-Thrus has not changed a lot, according to the publication of the fast food trade,QSR, Who has studied the driving sector for more than 20 years and has for the last 22 investigations of how various readers have done.

However, in recent years have seen a number of technological innovations that have contributed to the conduct of conducting the coronavirus pandemic. These innovations include control platforms to reduce wait times (although restaurants arenot So happyThis type of order application before)

This yearQSR Drive-Thru Study Includes the following performance measures to offer the best and worst of American Drive-Throus:

• Speed ​​of service
• Conviviality of staff
• Cleanliness and sanitation
• Availability menu item
• Quality of the menu items ordered
• Precision of the order

According to the survey, the whole of this year "Best" right-thru come out of the 17 included in the routing isChick-a, which arrived first in each category, except the availability of menu items (although onlyArby outperformed in this category).Panera bread, Arby's, andCulver Attached for second place and third place saw a tie betweenWendy's andDunkin '.

But which of the top 17 Fast Food-Drush-Thrus engraved the worst? Read on the worst workout of 2020.

For more, check theSaddest restaurant closures in your state.

You would thinkJack in the box Would his conduct match because it now has been in the walk sector since 1951 (which makes the most "experienced" of Drive-Thru included in this year's QSR survey). However,Jack in the box has been ranked fifth in terms of global customer satisfaction. Jack in the box didparticularly badly in the service speed categories (in which it has been ranked third worse) and the quality of the menu items (attaching the worst withKfc andTaco Bell.)

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Drive-Thru Study of QSR of last year The consumers indicated were disappointed withMcDonalds Performance Drive-Thru. But there were also reasons to hope for improvement since the golden arches acquired a company calledDynamic yield To help develop artificial intelligence to make Drive-Thru experience more transparent. The resulting innovations have been considered an objective success. In fact, McDonald's has improved hisSpeed ​​through the speed of 30 seconds This year.

However, it is clear: McDonald's landed at the bottom of the list of readers of Thru this year.

Bojangles' is one of50 larger catering chains in America, so that theymust Do something good, despite the connection with McDonald's for one of the lower spots of this year's Drive-Thru list. According to the survey, its speed of service, its conviviality of the staff and its availability of menu items leaves a lot to be desired.

Of course, you could do worse than Bojangles' in terms of order accuracy, with regard to which it ranked in the middle of the pack, and well above theseTwo rapid restoration pillars. However, Bojangles could want to consider cleaning his act, literally, because he arrived last (attached with thisPopular burger joint) In terms of cleanliness and sanitation.

Classified consumersKfcSecond last time Drive-Thru restaurants included in this year's QSR reader through a study. Its ratings have suffered considerably in the precision categories of orders (he ranked the dead last), the quality of the menu items (ending end with Jack in the box and Taco Bell), the availability of the menu items (he s is ranked second for the last time, possibly because customers are so sad about these7 KFC abandoned foods), and service speed (second to last time).

On the right side, his staff is not theUniversite universion, Attacking with Burger King and McDonald's near the bottom of the peloton. And he ranked to come Bojangles', Burger King, Popeyes and Checkers / Rally's in terms of cleanliness and sanitation.

And now, we arrive at the worst absolute trajectory of 2020. In terms of global satisfaction of the clientele, Pokeyes Rode Caboose in this range of 17 reader-as well.

In terms of the availability of menu items, the Popeyes last ranked, which is ironic considering the chain that brings back This beloved menu item ) He also arrived last at the speed of the service category and floated near the bottom in the rest of the categories.

On the side reversal, here is the 8 best Drive-Throus in America .