The postmaster, Louis Dejoy, admits the major errors of the USPS: "We have haunt him"

He opened his overhaul - and where he went wrong - in a new interview.


THE American postal service (USPS) is in trouble, but it's not new. When Louis Dejoy Took as a postmaster in 2020, he clearly indicated that his main objective was to run things, and he certainly made movements to do so. In March 2021, Dejoy unveiled his Deliver for America (DFA) Initiative, with the intention of transforming the USPS "of an organization into a financial and operational crisis into a self -sufficient and very efficient" crisis during a decade. But In a new interview With Federal News Network, Dejoy admits some of the USPS errors that have taken place in the past three years - and before taking over.

In relation: 6 major changes The post office Louis Dejoy brought to the USPS .

The postal service is supposed to be financially self -sufficient , which means that it "should cover its expenses through the sale of its products and services, not taxpayer money," according to the US Government Accountability Office (GAO). But the agency’s revenues have not really been able to cover its expenses and debts since 2006, which was the last year that the USPS was profitable.

"We have violated the law. Over the past 15 years, the law had to break." It should have been 15 years ago. We had it in the bag, and we haunt it. "

It took more time than Dejoy initially expected to dig the USPS from the hole, he fell almost two decades ago. Below His DFA plan , the agency was to break even during the year 2023 and began to make a profit in 2024. Instead, the agency ended the 2023 Exercise With a net loss of $ 6.5 billion and a total drop in operating income of $ 321 million.

"We have groped a few things in a few areas, which is regrettable. So the trip is longer than I wanted," said Dejoy to Federal News Network. "Our problems are larger and more programmed in our systems on the way we do things. So it takes time. We have had a lot of unfavorable front wind."

In relation: 6 ways in which Louis Dejoy's postmaster ruined the USPS, according to his criticism .

The general post office has admitted that, as there are so many mobile pieces to his 10 -year -old DFA plan, this will not always say exactly. For example, the USPS hampered its logistics work with third-party contractors in several surface transfer centers in the last quarter, which, according to DEJOY, brought 1,000 jobs in the agency it had previously subcontracted .

But at the height of the advanced shopping season last December, the USPS was forced to close a surface transport installation in Saint-Louis for almost two weeks due to a dangerous mercury leakage of a Package shipped illegally, according to Federal News Network.

"There have been errors and there have been events, and there is a positive action, and there are things that could go faster. I do not run out," said Dejoy.

However, the general post office considers that continuing to move quickly and making big changes is better than the "status quo" of an agency that loses money, even if there is the occasional reverse. And when errors occur, he said they were also discussed and corrected with the same opportunity.

"It is a question of saving the postal service for the following 50, 60, 100 years," said Dejoy to the media.

In relation: USPS chief Louis Dejoy criticized "fanatic devotion to price hikes".

Despite past mistakes, it is clear that Dejoy does not intend to slow down his reform plans. Currently, a large part of its objective is centered on the capture of a greater package activity for the USPS of companies in the private sector such as UPS, Fedex and Amazon.

The agency recently made several investments to exponentially increase its treatment and shipping capacity, but they cannot take their time with these changes if they want to stay alive and go out, according to the post office.

"Our competitors react to us there, and we will improve more quickly," Dejoy told Federal News Network. "I am very confident in there - that we will become better more quickly. My problem right now is to do it fairly quickly, before lacking money."

According to the most recent Treasury Department data , the USPS had $ 17.4 billion in cash in late January 2024. AE0FCC31AE342FD3A1346EBB1F342FCB

"I am as autonomous as possible, but we have to do it. We have to do it like the other guys," concluded Dejoy. "Which is really really good. Or we will really be, really gone."


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