Home Depot buyers say he has the "worse self -truth" - here is why
Is this robot the coarse on the group?
Is there anything that buyers like to hate more than self-checking ? When it works properly, we cannot have enough: it brings us and get out of the store quickly and allows us to avoid small discussions at the cash register. But when this is not the case, it can be the thing of the nightmares: the lines become far too long (often without the open cashier tracks) and we spend a few minutes listening to an agitated robot, tell us " Place your article in the agitation zone. " But according to buyers, Home Depot's self-employment machines may well be the worst of the group. Read the rest to learn their reproaches with them.
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A customer shared a video of a kiosk experience at Home Depot.
In a Video on Tiktok , user Angela Renders (@Angelaresendes) shared a bizarre experience in a Home Depot Auto-Grenouille check machine. In this document, the kiosk repeats, "the customer needs self-truth help", before a worker seems to solve the problem. She shares that everything she had done to create the problem was accidentally scan a free sample of wood. "When you self-check in you", reads the legend of the video.
Other customers have shared similar frustrations in video comments, which received nearly 11,000 likes. "Home Depot has the worst autonomous body," said one. "Why the volume must be so high," said another, to which the references replied, "that's what I said; the people in the parking lot could hear it, I bet."
Some other commentators have stressed how the experience of a defective self-griskout kiosk can be embarrassing. "Thief! Thief! We have a thief here! A big thief!" joked one. "He left for 7 minutes to me because everyone in other cases had coupons and I was mortified," said another. To this, Renneddes replied: "Then you sit down there all clumsy while it looks like your flight."
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There are some unique challenges for kiosks at Home Depot.
In many stores, such as Shoprite and Walmart, the smallest things that most customers check are garlic and greeting cards. But this is not the case with Home Depot. In Reddit thread on the subject , a former partner described some of the challenges he has posed. AE0FCC31AE342FD3A1346EBB1F342FCB
"Articles by the foot or individual screws / nuts / washers must be seized by you anyway - if several people get errors or need your help, it becomes hectic," they say.
Another partner noted that the scale could easily calibrate due to the tiny articles he needs to ring. "Weight detection has been so finely adjusted that a feather, a couple leaves, a wandering screw, a wind blowing in a door, would trigger it," they said.
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Customers have rallied against self-treatment in many stores.
The experience of Home Depot's self-treatment is not the only one to have been criticized. In July, Walmart had to offer reimbursements to customers after some claimed a delicate interface made them pay $ 49 for Walmart +. Shoprite customers dragged a recent change in which the store has implemented a limit of 10 elements on the tracks.
Kiosks also pose problems for disabled buyers . A Canadian clientele said she was forced to use self-truth because no cashier pathway was opened. "I was in fairly excruciating pain-I was exhausted," she said about the situation. "I went home and went to bed with pain relievers." They are also difficult for those who are blind and people in a wheelchair who can sometimes not reach screens.
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Most agree, they are better than the alternative.
Despite some complaints, it is unlikely that self-truth kiosks will take place anywhere. A 2021 survey of 1,000 buyers have found that 85% believe that the stands are generally faster than cashier lines and that 60% of people prefer them. This despite the fact that 67% of respondents from the same survey said they had failed the kiosk when using.
In the Reddit thread, another partner said that their store had been tested once by removing the self-gray: "The lines were 20 minutes +. The number of customers complaining to reopen the cashters was quite funny. Especially in surveys. No need to say that it did not last last. A week. "
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