Good Lifestyle

For many Americans, Dollar General is a retailer Thanks to its selection of products, its practical locations and - as the name suggests - prices. So, when you venture into one of these stores, you expect your receipt lists your savings, not unexpected prices. But Dollar General is now under fire for allegedly overloaded customers, winning the company with $ 850,000 in fines. Read more to find out how buyers ended up paying more.

In relation: Buyers abandon the general dollar: "A very bad situation".

According to a November 20 Press release , Dollar General has reached a regulation with the Ministry of Agriculture, Trade and Consumer Protection (DATCP) of Wisconsin following 662 alleged violations of the laws on state prices and 52 law violations on the disclosure of the reimbursement policy.

Although Dollar General has not admitted any violation of the Wisconsin law, as part of the regulation, the company will pay $ 850.00.00.11 in civil confiscations, supplements and fees.

In a declaration provided to Better life , said the company, "Dollar General is committed to providing customers with specific prices on the items purchased in our stores, and we are disappointed whenever we do not care."

The company continued: "When a price difference is identified, our store teams are authorized to correct the question on site for our customers. We appreciated the constructive approach to resolve this issue with the Wisconsin Ministry of the 'Agriculture, trade and consumer protection. "

In relation: Communities fight the general dollar - and now the company continues .

According to the press release, the general stores of 238 dollars in Wisconsin have undergone DATCP price verification inspections between January 30 and February 10 of this year. The inspectors checked a total of 7,344 products to confirm that the registry prices were identical or lower than those listed on the shelf. But according to DATCP, 662 of these items, or 9%, scanned at a higher price, which means that customers paid more than they should have been.

"Price precision on store shelves is among the most fundamental and essential protections that consumers have", DATCP secretary Randy Romanski said in the press release. "Consumers should be able to believe that the prices announced to them are correct, and they have the right to be informed of the laws that protected them."

Under the Wisconsin law, if a customer is overcharged, traders with electronic scanning systems are necessary to reimburse "at least the difference between the displayed price and the price billed at the point of sale". The retailers are also supposed to display signage informing customers of this law, but the DATCP allegedly alleged that 45 general stores lacked this signaling during their first inspective, and eight stores still lacked it when they were reinstated.

In addition to the $ 850,000 for price accuracy and reimbursement signaling, Dollar General will make pricing precision checks in each of its Wisconsin stores at least once every 45 days, the press release said.

The company also said that it had invested and continued to invest in improving price precision, and DATCP will continue to work with the retailer thanks to inspections and staff training.

But while Dollar General seeks to make changes now, he was already accused of overcharging in Wisconsin in 2019, paying $ 10,586.50. It is also far from the first time that the store has been criticized for surcharging in other states.

In relation: General dollar "endangers everyone's security in their stores," warns official .

At the end of last year, the state of Ohio continued the general dollar (as well as Family Dollar), to bill customers in the register more than what was listed on the shelves. Last September, Dollar General and the Ohio Attorney General's Office reached $ 1,000,000 settlement , which also obliges the retailer to keep enough personnel to ensure that the prices of the shelves are correct, the prices correspondence if customers highlight a difference and undergo random price checks every 45 days, among other changes. AE0FCC31AE342FD3A1346EBB1F342FCB

"Most people do not buy at Dollar General because they have a lot additional money To spend, "Attorney General Dave Yost said a county auditors at a conference earlier this month. "So when a bottle of shampoo that should cost $ 1 costs $ 2 at the cash register, it's a real thing."

At the conference, Yost also announced that $ 750,000 of the regulation would go to food banks and other Ohio hunger organizations.

The reduction chain is faced Still another trial at Missouri, and North Carolina General Assessment and general amendment for supercharging After several inspections .

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