New war and JetBlue Ticket Scam warnings - and recommendations
Airlines alert travelers about a social media scam before the holidays.
No matter how much you can be prepared, there are still a lot of things that can go wrong while you are traveling. Sometimes it can be summed up to get stuck A long safety line When you arrive at the airport. In other cases, Find a seat Besides your young children on a flight can be difficult. In cases like this, most people know how to contact the customer support team of an airline if they encounter serious problems. But now, United and Jetblue have issued a new warning concerning a ticket scam targeting passengers on social networks. Read the rest to see how you can protect yourself.
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The big airlines, including JetBlue and United, warn against a new scam involving social media.
It is not at all rare for people who find themselves in an affair while traveling to reach out to their airline to get help, including on social networks. But according to Major Airlines, you could put yourself risk of being fooled If you are not too careful.
Recently, carriers became aware of the crooks who pretended to be customer service representatives and reach out to travelers on the main social media platforms, in particular X (formerly known as Twitter), Instagram and Facebook, reports Fox Business. The practice also seems to target passengers who can be faced with flight delays or cancellations.
"In addition to the rest of the industry, we have seen several false social media accounts wrongly representing like JetBlue to deceive and defraud customers," said a spokesperson for JetBlue.
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False accounts can be configured to appear legitimate and deceive desperate travelers.
The scam generally takes place with frustrated or blocked travelers who try social media accounts looking for help with their reservations or to reservations during a cancellation while waiting for long phone queues. It was then that an authentic appearance account approaches the passenger And requests their flight and personal information - as well as costs, reports the newspaper.
Unfortunately, like many other scams, this false fraud counts comes from a real attempt at the air transport industry to quickly and effectively serve its customers.
"If I put my hand with a problem, and they give me an answer, and they make it public, and you have the same problem, they are able to serve thousands of customers in a sentence. Imagine that In real time, "commercial strategist Marve Bailer said Newsnation in a recent interview. "It was therefore the purpose of this idea in the first place. And what is happening is that we have bad actors who ruin this experience."
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Warnings on the scam come as the officials expect record trips in this holiday season.
Airlines' scam alerts are presented in the heels of an announcement of the Security Administration Transportation (TSA) The next busy travel season . In a press release on November 13, the agency said it was planning to detect 30 million passengers During the 12 days around Thanksgiving on November 23.
"We expect this holiday season to be our busiest. David Pekoske said in the press release. "We are ready for the volumes planned and we work in close collaboration with our partners in airline and airport to make sure that we are prepared for this season of busy vacation trip. We will also do our best to maintain time standards 'Waiting for less than 10 minutes for TSA Precheck tracks and less than 30 minutes for standard screening tracks. " AE0FCC31AE342FD3A1346EBB1F342FCB
While the expected record crowds arise in the sky, the experts provide that crooks on social networks will try to exploit all problems or rumbles and target vulnerable passengers.
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Here is what airlines do to solve the problem and how to protect yourself from crooks.
Travelers can always be proactive by keeping an attentive eye when they deal with an alleged online help, in particular the verification of the profile image and the spelling of the account handle which claim to belong to any carrier. At the same time, those who use X should also look for the golden checkbox given to companies verified on the platform, reports Newsnation. But even beyond that, some major airlines are already taking measures to slow down the crooks.
In a statement to Fox Business, JetBlue said that he was already working to find and delete false social media accounts while actively communicating with customers via channels when they need help. He advised all travelers to return that they speak with a real account to ensure that they are not linked.
United Airlines also said that he was taking measures to counter social media accounts. A spokesperson for the carrier told Fox Business that passengers should "always check any account with which they share information".
Travelers trying to contact Southwest Airlines are invited to contact the carrier by private message when they need help. "Sending us a message in private is the safest and surest way you are talking to the southwest and prevent someone else jumps in the conversation," said a spokesperson for the company Air at Fox Business.
Better life Contacted Major Airlines to comment on crooks on social networks, and we will update this article with their answers.
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