Delta Air Lines restricts your access to lounges - here is why
The carrier continues to make changes as complaints accumulate.
Airports tend to be eventful and overwhelming, especially during Busy travel time . This is why many travelers choose to pay more for a living room experience, which allows them special access to exclusive equipment and pre-vol comfort. But now, this beloved privilege may not be as easily available for Delta Air Lines passengers. Read the rest to find out why the carrier restricts access to his salons.
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Travelers complained about the crowd in the Delta salons.
Delta Air Lines has its own network of airport fairs called Ciel Clubs . "With more than 50 locations, the club offers free cocktails, fresh and healthy food options, free high-speed Wi-Fi and more," said the carrier on its website.
But recently, travelers went to social networks to complain about the difficulty of penetrating salons to take advantage of their advantages.
"50 deep at 5 am to enter the LGA Sky Club", an X user Posted on April 24 , with a photo of a long line of travelers. "Although it is a diamond at my original airport, I have not yet seen the interior of this club since its opening. Nothing is worth this line that is worth it. Not ok @Delta." AE0FCC31AE342FD3A1346EBB1F342FCB
Another X user commented on the state of the Delta's Sky Club in Indianapolis in a August 10 . "Each delta fair in which I have been recently is crowded. I mean packaged," they wrote. "Delighted to have a free drink, but I'm just going to sit in an empty port and have more room and silent."
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Delta has already tried to solve the problem.
Complaints concerning the crowds of Delta's Sky clubs have been taking place for some time. Earlier this year, the airline has made several changes to an attempt to make access to its salons more exclusive. It understood Make membership packages For its salons available only for members of the Freque Flyer Skymiles program of the airline who have a medallion level, CNBC reported. Before that, anyone was able to buy a subscription.
"We want to invest in our customers who invest in us", " Dwight James , The Delta director of Delta for customer engagement and loyalty, told CNBC before the change is put in place. "We have to evolve."
Delta has also increased its membership fees. As of January 1, the price of individual membership at Delta Sky clubs is now $ 695 or 69,500 miles. Before the increase, it was only $ 545 or 54,500 miles. Meanwhile, the price of executive membership increased from $ 845 or 84,500 miles to $ 1,495 or 149,500 miles.
But now the airline plans to restrict access more.
Travelers always complain of overcrowding in the salons of Delta airport, other changes arrive. Delta Air Lines confirmed to the points guy on August 31 More access restrictions are on the horizon. The carrier has not provided details on its exact plans in the future, but there are many speculations that Delta will start to limit the number of living room visits per passenger each year, the points reported.
According to the travel store, this would probably occur by adding limits to the entrances to the show that travelers obtain via their premium credit cards. Currently, travelers with a American Express credit card Can still access the Sky Club and has not been subjected to any of the changes earlier this year. But with new potential credit card limitations, a person with an American Express card from Delta Skymiles or a Platinum card from American Express could be limited to 10 living room visits included each year.
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Travelers say they will cancel their cards if Delta imposes limits.
Delta has not yet officially announced access to the limitation of card holders. But travelers have already started to weigh with their reflections on potential restrictions. In the Comment section From an article on the possible change on the Facebook page of the points guy, many travelers have declared that they would get rid of their premium cards if limits were imposed.
"In the event that they delete access to the show with the reserve card, I would probably cancel my reserve card," replied a person. "Which would be sad because I like Amex and I like Delta. I have been faithful to them for years."
Another user accepted, adding: "I will cancel my delta reserve immediately. I spent a lot of time deciding where to spend my dollars for my small business and I chose Delta and the reserve so that I can have a Access to Salon. There will be many more like me. "
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