Good Lifestyle

Baskets are one of those things you only notice when they're malfunctioning. Every time you walk through a store without a problem, there comes a time when you end up with a cart with a noisy wheel, a dirty basket, or an inability to move in a straight line. It's no surprise, then, that retailers regularly swap out their carts to ensure these latest incidents happen less often. Usually these upgrades are welcomed. But recently, Walmart implemented cart fees which weren't well received. Read on to see what shoppers have to say about the new carts and why they want their Walmart to go back to the old ones.

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The Walmart in Mayfield, Kentucky, recently updated its baskets, but the new ones aren't just better versions of the old ones. They have three major differences: they're taller and the front child seat now has a cup holder and a place to put your phone.

Some applauded this action. "Congratulations on upgrading the carts and the store! Well done," wrote one commenter on the store's Facebook post announcing the cards. But many other Walmart shoppers came in with strong criticism.

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One of the main criticisms of the new carts is that they are too high. Many people on the shorter end of the spectrum said this made them difficult to use, but petite parents with young children have an additional gripe.

“I had to lift the 9 month old baby I was sitting for above my head to get him in,” one shopper wrote on Facebook.

Another wrote: "I can barely take my 3 year old as is but trying to put him in this stroller the other day was difficult."

Shoppers on TikTok shared videos of their experiences. User Maddy Charlson posted a video of herself driving her child around the store. Her daughter was at Charlson's eye level as she sat in the cart. "Why are they so tall??" she captioned the video.

"Walmart didn't think of short people before they got these carts," she wrote in the video. "I can barely see around my daughter."

Another comment on Walmart's Facebook post put it more simply: "As a short person, this is terrible stuff."

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People have also expressed concerns about the ergonomics of the cart. “Older people complain that the handle is too high and it hurts their shoulders,” one reviewer wrote. ae0fcc31ae342fd3a1346ebb1f342fcb

People pointed out that there should be several options available.

“I think the ones they had before they got them should be an option as well. Have the standard ones for the shorter and older customers, and the bigger ones for the taller people,” a shopper explained on the brand's Facebook post.

Then there were issues with the phone holder. “In a crime and germ free environment, in theory this would be a great idea, but no thanks from my perspective,” one buyer commented.

"Sweet: keep your phone accessible to thieves," wrote another.

Other shoppers simply said they wouldn't trust themselves not to forget their phone in the cart.

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Of course, not everyone likes carts, even people with children.

"I personally love them," wrote one shopper on the brand's Facebook post. "My three year old fits perfectly in the seat and I love that there is extra seating. It makes my job less chaotic while I'm trying to get groceries and argue with two kids ."

Others pointed out that larger carts could be a subtle way for the store to entice you to buy more stuff.

“Higher carts mean taller carts, which means more space to put more items in,” they said. "More money for Walmart."

It remains to be seen whether the carts will become widespread. Better life reached out to Walmart to see if the new carts would be introduced nationwide and what the timeline for that rollout would be. We'll update this story with their response.