USPS criticized the service suspensions: "We have not met expectations"
The agency responds to customer frustrations in the midst of postal problems.
The American postal service (USPS) is no stranger to the suspension of services, especially in the past year. Throughout winter months, the agency adjusted operations In hundreds of post offices in the United States in the middle of dangerous weather conditions and strong snowstorms. More recently, the USPS has temporarily closed Two post offices In South Carolina and North Carolina for structural problems. But now the agency obtains a decline of frustrated customers for a service suspension. Read the rest to find out why the USPS admits that it did not "meet the expectations of service".
Read this then: USPS get rid of these broadcast options .
An Alaska post office has been closed for almost a month.
Postal customers in a part of Alaska express their frustrations following a USPS service suspension last month. The Wainwright post office, in Alaska, has been closed For more than three weeks now, KTUU has affiliated the local NBC reported on June 9. After the post owner left his position in mid-May, the installation was closed and mayor Chester Ekak said the media that would be closed until further notice. AE0FCC31AE342FD3A1346EBB1F342FCB
According to Ekak, indefinite closure has not only caused problems for customers, but also local businesses and those looking for jobs.
"Some residents are frustrated because we have people who try to apply or wait to see this position open on the USPS website for job opportunities," said Ekak. "And since the departure of the last postmaster, we have heard nothing or those who applied themselves have heard nothing about the position they applied."
The USPS said he is aware that he had "no expectations of services".
In order to put an end to the temporary suspension, the postal service strives to send postal employees from its neighboring facilities in Utqiagik to fill the Wainwright post office for the moment, according to KTUU. But as city customers have had trouble without an installation open for almost a month now, the agency apologized for the closure.
"We know that we have not met the expectations of community services and that we work hard to restore respect for the public", USPS spokesperson James Boxrud said in a media press release. "For many months, we have been looking for employees to stabilize our workforce."
Better life Also contacted the USPS to see if there is a calendar for the reopening of the Wainwright post office, and we will update this story with their answer.
In relation: For more information, register for our daily newsletter .
This is not just a postal problem in Alaska.
Wainwright customers are among the many who have been recently frustrated by postal service endowment problems. In May, the branch of the CBS News region reported that residents of Bolinas in California had been Without post office For four months after the establishment's entrepreneur ended his lease with the USPS.
"For a rural community like us, a post office is a lifeline for all aspects of our life," resident Bolinas John Borg said to the media.
Other reports indicate that workers' turnover has led to temporary installation closures in places like Colorado City, Colorado , And Knoxville, Tennessee , in the past year as well.
"These challenges are not specific to our distant places in Alaska," admitted Boxrud in his declaration to Ktuu. "The advent of the pandemic, the increase in the use of consumers of online ordering needs and national employment challenges have exacerbated it for many communities. We will continue to flex our available resources and increase of the surrounding region to help in the workload. "
More USPS workers are leaving now than ever.
Difficulties in providing postal service could have an even more customer impact, especially since the USPS loses a large amount of employees. A April 2023 report Of the Office of the Inspector General of the Agency (OIG) found that 59% of non -career workers had left their job in 2022. This is a significant increase in the rate of rotation before the pandemic, because Only 38.5% of non -career employees left their job in 2019.
Dena Briscoe , who helped protest against postal working conditions in Washington D.C., Tell the director of government In May, one of the biggest problems is that the USPS does not replace those who retire and rather expect the remaining workers to collect the workload in their absence, which creates a stress cycle throughout the agency.
"It's a domino effect," said Briscoe. "You end up having a hostile work environment."
