Dollar General temporarily stops stores in the surcharging overcharging

The retailer at reduced prices faces continuous problems with his pricing methods.


Buyers are more busy than ever getting savings in stores, while high inflation and supply chain problems continue to put up prices . For many consumers, it means choosing discount channels as a general dollar on other options. But in some cases, this budgetary plan could turn against him. Dollar General is currently faced with significant counterpouss for current problems with allegedly surcharged customers - and now the retailer has temporarily closed several stores accordingly. Read the rest to find out more about these recent closures.

Read this then: 5 warnings to buyers of former employees general for dollars .

Dollar General was recently continued to overload Ohio customers.

self checkout at dollar general
Whisper

A battle has prepared between Dollar General and the state of Ohio. The Office of the Attorney General of the State said it received a dozen complaints Between March 2021 to August 2022, consumers alleging that the retailer made " unfair and misleading practices "In its stores in several counties, notably in Cuyahoga, Franklin, Highland, Lucas, Madison, Richland, Summit and Trumbull. AE0FCC31AE342FD3A1346EBB1F342FCB

In October 2022, the tests of the weight department and the auditor's measures in the Butler county, Ohio, found error rates ranging from 16.7 to 88.2% in the general stores of $ 20. (The rules of the Ohio Ministry of Agriculture only allow up to 2% overload error rate.)

Following these results, the Ohio Attorney General Dave Yost filed a complaint Against Dollar General in Butler's county on November 1 for announcing a different price on its shelves of what customers are really billed.

"Everything we buy these days is more expensive - Ohioans can badly deal with companies that attract people with the low price promise to deceive them at the payment counter," Yost said in a statement to the era. "It looks like a business that tries to make additional money and hoping that no one will notice it. We have not only noticed, but we take measures to stop it."

It was not the end of this for Dollar General. On January 11, the Attorney General asked for a temporary prohibition order Against the company, citing the "in progress violations of the law on the sales practices of Ohio" and requested an audience to push a preliminary injunction which would oblige the detailing to "respect the laws on consumers of the consumers of 'Ohio as this affair progresses ”. Now it may have led some general stores to a dollar.

The retailer has just closed several stores in the state.

Portrait shot of retail store manager putting a temporarily closed sign, in front of her store window during Covid 19 pandemic
istock

Dollar General started Temporarily fence certain stores Through Ohio on January 27, Winsight grocery business reported. Depending on the publication, it is not known exactly how many locations have been affected by closures.

Workers of the Dollar General of Clintonville in the metropolitan region of Columbus told the local subsidiary NBC4 That they received a call from the company telling them to close, but that they were not given a reason or a calendar when they would reopen. The retailer store in Westerville had a sign that said it was "temporarily closed for the inventory" and "would open at 11:30 am".

Yost said temporary closings reflect overcharging problems in the state. "Ohio dollar general stores stop at Re-march all their shelf prices - exact the reason why we continued them: "He tweeted on January 27." Happy to see this first step - but we will insist on the ordinance of the court to enforce the continuous compliance with the laws on the equity of the Ohio market. ""

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Dollar General said it had closed the stores for a "night system error".

dollar general store empty parking lot
Whisper

However, there seems to be some confusion about the reason why the stores have been closed. The employees of Dollar General Stores from Salem, Boardman and Youngstown seemed to confirm the claim of Yost to the local WKBN of CBS, saying to the media Temporarily stop So that they make price changes.

But the public relations team of Dollar General Corporation responded to NBC4 with a different explanation for closings: "Dollar General closed its select stores this morning to cope with a system error overnight", said a spokesperson for the media. "This problem has been resolved and all the affected stores are now open to continue serving our customers. We apologize for any disadvantage that it could have caused."

Better life Contacted Dollar General for more clarity on temporary closures in stores, but has not yet heard.

The retailer was also accused of having surfed customers in North Carolina.

dollar general store
Retail photographer / Shutterstock

Ohio is not alone in its frustration with Dollar General. The Ministry of Agriculture and Consumer Services (NCDA & CS) (NCDA & CS) (NCDA & CS) also cited the reduction retailer for overcharging consumers several times during last year, with The last instance that was performing this month.

A press release of January 30 of the agency revealed that 52 different stores in 33 counties had been sentenced to a fine for " Excessive errors in price scanning . "Among these, 23 different general stores throughout the state were forced to pay.

"Our Division of Standards continues to see about a quarter of all the stranded price scanning inspections and many stores fail in several inspections", commissioner for agriculture Steve Troxler said in a press release. "Overloads cost consumers, so we remain vigilant in store inspection to protect consumers. Do not forget that it is always a good practice to check your receipt as well as the price on the shelf to ensure you Whether you pay the right amount and alert managers if prices do not match. "


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