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While Walmart has remained coherent offering low prices and a wide range of products in the past 60 years, the retailer has also had to adapt many times to stay in business. But the change does not always go well with consumers, especially with regard to this large retailer. In fact, earlier in this month, the inhabitants of Arizona called the retailer for his New delivery drone service . And now Walmart is criticized by buyers again For news of their new features in stores and online. Read more to find out which changes are causing controversy among customers.

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Walmart recently introduced a different way for buyers to order their products online. The retailer unveiled his Magasin text function On December 14, the appellant "a new and practical means of shopping". The new tool - which is free for iOS and Android devices - connects customer phones to their Walmart account so that they can make all their online purchases by sending text messages instead of making the application or the website Walmart.

"With text to buy, you can take care of a Whole shopping trip With the time you have, wherever you can send an SMS, "says Walmart on his website." You can search for items, add or delete items to your Walmart cart and plan a pickup or delivery when you are ready to check. Anything that makes text to shop will appear in your Walmart and online application too. ""

Calling the "simple and practical design" feature, Walmart said that it worked closely with customers to create text to buy. But some buyers are now Say that the tool is "buggy", Technology technology reports. "Cat's experience as it is today does not appear to be completely cooked, have revealed our tests," said the technological media. "The chatbot said that the confusion of things and the user interface were sometimes difficult to navigate, although aimed at being a simpler and text -based shopping experience."

Technological crunch Sara Perez wrote that she had ordered "a few basic articles, such as milk, eggs, bread and water" for her tests on the text function to buy. But even when she sent a text to order these products, Perez explained that the tool of the tool had often not listed all the options that Walmart offered and confused when she is invited to withdraw certain items from the basket . "At this point, it seemed that the control process of a few basic things has become an ordeal and has taken much more time than the traditional research method in the application of Walmart and adding things to the basket", a- She wrote, adding that she had finished abandoning the cart and did not finish her order.

Better life Contacted Walmart to see if he plans to solve one of these problems but has not yet heard. When Tech Crunch asked if the functionality was still under beta tests, a company spokesperson simply said that Walmart "would continue to refine and optimize the text to buy to make sure that we offer the best possible experience for our clients".

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Walmart has also been busy adding new purchasing features to combat display flight. "Theft is a problem. It is higher than it was historically," said the CEO Doug McMillion said during a Interview December 2022 on CNBC Squawk box . January 26, initiated reported that during the visit A Walmart store in Louisville, Kentucky, they found many items like beauty and electronics barred behind glass doors, locked in plastic boxes and covered with spider wrap.

A Walmart spokesman said previously Better life that he "explores continuously the effective means of protecting goods". But the retailer has already started to keep buyers away thanks to its existing measures. For example, a Tiktok user named Talya Recently criticized Walmart To put mascaras worth $ 10 in locked boxes. And now other features are also faced with rewarded rewards by buyers.

Tiktok user @karmatraine downloaded a Application video Of a Walmart in the county of Wilkes, in North Carolina, presenting one of the characteristics of flight to the display of the retailer. In the clip, you can see a buyer open a protective barrier on the vitamin alley. "I guess this new addition is an anti-theft device," reads the video. AE0FCC31AE342FD3A1346EBB1F342FCB

When the barrier is lifted for the first time, customers are welcomed by an automated ad: "Thank you for purchases from Walmart. If help is necessary, please contact one of our associated stores." But after this message, the video device played a beep sound that did not stop as long as the component was closed again.

"You would better know what you want before opening it," wrote the user @Karmatraine in the legend. Other customers have replied that their stores also have this anti -theft functionality and have complained about the retailer's anti -theft measures. "I didn't think they would lock the vitamins," said one of them. Another commented: "Do not shop at Walmart."

Better life Contacted Walmart to have more information on this anti-theft tool and customers on this subject, but has not yet heard.