The CEO of United warns against more flight delays for all airlines
He says that "customers pay the price" for the current state of industry.
No matter how much you could be prepared with a traveler, we are all at the mercy of airlines when it comes to arriving where we are looking to go on time. Recent events have shown that severe weather Can we die of planes as easily as technical seeds . But even in cases where the system levels are not at fault, the main carriers can always have trouble sticking to their schedules quite often so that it becomes a concern for leaflets frequent. Now, the CEO of United Airlines warns that there will probably be more late flight delays that will affect all carriers. Read more to see why he is concerned about the near future for industry.
Read this then: Southwest finally changes the way it takes flights . AE0FCC31AE342FD3A1346EBB1F342FCB
The CEO of United Airlines warned that travelers on all airlines could face delays due to unresolved problems.
The air transport industry has largely tried to stay optimistic While continuing his recovery and ramp operations after the Pandemic COVID-19. But during a call for results on January 18, CEO of United Airlines Scott Kirby took the opportunity to warn passengers that Persistent problems Has not been treated significantly to avoid large -scale disturbances that could affect travelers on any carrier, reports the Associated Press.
The executive said that in addition to the current pilot shortage with which the companies faced, the airlines were slow to make the preparations suitable for their Back to full operations . They are now suffering from an updated technology deficit alongside insufficient personnel at Federal Aviation Administration (FAA), which regulates air traffic.
"The system simply cannot manage the volume today, even less the expected growth," said Kirby during the call. "There are a number of airlines that cannot control their schedules. Customers pay the price."
Kirby cited the recent collapse of travel during the holidays as an excellent example.
Some recent events can be used to prove the Kirby point. Although he did not mention the carrier by name, he referred to the infamous collapse of Southwest Airlines during the busy vacation trip season. The main Snafu saw 17,000 canceled flights After the planning system exceeded from the employees of the carrier separated while the airline bounced from a historic winter storm, reports Insider.
However, he also stressed that there were more problems at the system scale than many could have noticed. "What happened during the holidays was not a unique event caused by the weather, and it was not only in a airline," Kirby said. "An airline has obtained most of the media coverage, but time was straw that broke the back of the camel for many."
"We think that any airline that tries to run at the same endowment levels that he had pre-countryic is forced to fail and tip over to deal each time there are weather constraints or control of the Air traffic in the system, "he added.
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Airlines will have to increase staff at higher levels than before the pandemic.
However, Kirby said that United has already started to push itself towards effective and disruption. He explained that rather than simply replacing employees who have resigned during the pandemic, the carriers would probably need 10% additional drivers And five percent more planes if they hope to generate the same income they made in 2019, reports Skift.
"We like it or not, it's just the new reality and new mathematics for all airlines," he said during the call. "I think, however, we may be the only airline that really understood this."
The CEO explained that the airline had invested sufficiently in itself when it had the most. In addition to maintaining a decent amount of spare planes, it also works with staff pads that can help compensate for any delay or potential problem. "All these elements obviously cost money, but it is clearly the right thing to do for our customers and among the most important things we can do to win their loyalty," said Kirby.
United was able to make the necessary changes because it intentionally stole less last year.
But while Kirby remained optimistic about the airline's ability to meet the challenges and stay in the calendars, it was also honest that some of the decisions had cost the airline, in particular by missing their passenger numbers planned for 2022. However, he said that the airline said that the airline said the airline said the airline said the airline said the airline said the airline replied to The propagation of the very contagious subvariant Omicron during the 2021 holiday season by "proactively reducing the capacity", saying that it was "the only choice".
"We stole much less last year than we would have liked to fly, but we did it intentionally, because it gave us the breathing room to make more investments in our technology and our infrastructure and for Increase our endowment levels. And we had a huge start compared to most airlines because we started with much better technology and infrastructure, "he said.
Despite the airline's difficult decisions, she still manages to fly over her results: the airline said that she had made a net profit of $ 843 million during her fourth quarter, showing an increase in 14% compared to 2019, reports Skift. These figures brought the operating profit of the carrier to $ 2.3 billion for the whole year, despite the flight at 14% in less capacity.