Good Lifestyle

When it comes to finding the right thing to wear for your training, it can be difficult to fill the Lululemon. The high -end sportswear has become a popular resource for everything, from leggings well designed to the shirts that go from sweat that keep you comfortable and with great During your yoga class , long race, or gym session. The company has also conquered customers by accumulating a reputation for high quality clothes that can resist the time test. And without the knowledge of many regular buyers, the "quality promise" of Lululemon means that you can mainly return some of their items indefinitely. Read the rest to find out more about this generous policy that could help keep your wardrobe fresh.

Read this then: The 5 best moments to shop for Bath & Body Works, according to experts .

Investing in good clothes can be resolved in tests and errors with your purchases. But unlike everyday clothes or fantasy clothes, the sportswear you buy must be both durable and functional to make sure you get the best training. And while even the Best -made materials Undergoes after so many exercise sessions, Lululemon goes beyond with its "quality promise" which essentially allows you to exchange an item long after having bought it.

Lululemon offers a standard 30 -day policy on all articles, allowing customers to return their recent purchases For a full refund, as long as they are not washed and always have their tagged labels. After this initial period, customers can return products for an E-Gift card to the "Like New" program of the store, with the amount according to the articles in question, according to the blog of the retail expertise The Krazy Coupon Lady.

But the store also offers a way to replace all the items you have bought after a long period of time if it does not meet expectations or if you do not give it differently. The company's website guarantees that "if our product does not work for you, we take it back".

Since the store does not set any limits defined on the return duration of an item after its date of purchase, the policy can sometimes seem too good to be true. But according to some accounts on social networks, the system actually works in a way that could instill some confidence in the company's products as A valid investment . AE0FCC31AE342FD3A1346EBB1F342FCB

In a video published in September 2021, the user of Tiktok Addison.jarmon explains that she bought a pair of aligns leggings from Lululemon and noticed that they started to pound themselves in the mampee area after months of use despite "taking care exceptionally". She then used the company's website to submit product information, including damage, article photos, order number and date on which it was purchased.

The company contacted three days later and declared that it made him a gift card to the store for the total original purchase amount after having returned the defective article to the company. Almost two weeks later, she received a gift card covering the original cost.

RELATED: For more up-to-date information, register for our daily newsletter .

However, there are a lot of warnings to the generous rule of the company. And even if Lululemon uses an open description of qualified items, there may also be a logical limit to which the products will pass the inspection of the company.

"Lululemon clearly says that the promise does not cover the use" beyond practical life ". This means that if you have an article for several years and that it shows its age, there is no guarantee that 'They will treat the return for you, "explains Julie Ramhold , a Consumer analyst With Dealnews.com. "The articles that are eligible for these returns are in fact made with a request for return of performance, and again, there is no guarantee that it will be approved."

This means that normal wear could prevent your product from spinning any type of reimbursement. "The article must display a defect or a defect - so if you have torn a pair of leggings, they do not allow you to return them. And it should be noted that the return is generally treated by putting an E -Gift card for Credit in store, so don't think you will get money if you choose to try "" Ramhold tells Better life .

Even if Lululemon's "quality promise" is probably an investment in the reputation of the company with its customers - and a great way to bring them back.

"Generous policies like these tend to benefit retailers because they show a commitment to a product that can instill customer confidence," said Ramhold. "That said, Lululemon also does not provide store credit only for these yields, which means that customers must mainly make purchases at the store or lose funds, so for Lululemon, this can be a winner."

However, this does not mean that the store will not return to its policy over time. "Even if they keep customers in a way by offering store credit instead of cash repayments, they will probably monitor customers trying to play the system. And if it becomes obvious that many are, especially with the Information on social networks - The company could end up adjusting the policy or completely withdrawing it, "she said.

Ramhold adds: "A good edifying story is that of L.L. Bean, who for years had an excellent return policy that allowed customers to return any year to return a article. It is always a generous policy overall , but obviously not as extensive as before. "

In the end, indulian return rules can be considered a type of marketing cost. "Politicians like this are good for honest consumers insofar as they can shop with confidence by knowing if a problem arises, the store will not leave them lying down to dry," explains Ramhold. "This can encourage them to buy a brand more and pass the word to their friends and family, which will increase the network of buyers overall."