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Are you looking to give your home a new look for the new year? You might be tempted to go to the popular domiciliary renovation retailer Lowe is to fill up on supplies and perhaps even inspire the projects to be undertaken. Before your next trip, however, you should at least be aware of certain recent customer complaints. Several buyers have spoken against Lowe after having pretended to receive defective products, and now they say they are waiting for reimbursements that have not yet been arrived. Read the rest to learn more about this current situation.

Read this then: 5 warnings to buyers of former LOWE employees .

While Lowe's has countless satisfied customers, he is no stranger to Buyer reactors .

Back in June, the customer Karen Andrews told WFXT affiliated in Fox in Boston that she had paid about $ 16,000 from Lowe For installation work In his new house. According to Andrews, the end result was less than Ideal: the workers installed its shelves upside down, made scratches and holes in its walls, left some unfinished cabinets or open the wrong track and builds a glass cabinet around of his watering head.

"I don't think I will still shop in Lowe," she said to the feeling. "For the money I paid, I am very upset. I paid a lot of money and I didn't get what I paid."

The Massachusetts prosecutor's office has received more than 340 complaints concerning Lowe's since 2016, and more than 50 of these complaints have been linked to renovation projects in particular, WFXT reported. WFTV, the sister station of the acute press in Orlando, also revealed that 223 consumers had asked the Florida Attorney General to investigate Problems with Lowe's Since 2019.

Now Lowe's faces new buyers complaints.

However, Lowe is no longer in hot water for her installation work. Several customers are now manifested on the defective products they have bought from the domiciliary renovation retailer.

John and Carol Gee , a couple in the 70 years that lives in Sparta, Michigan, recently opened at the local WZZ ABC-Affiliate The problem they encountered After ordering a sliding door in Lowe's.

According to the media, the Gees commanded the door to Lowe on December 13, 2021. The couple said that not only did they arrive until six months later, but that it was also broken. "The guy who came to install it checked the cursor. The cursor was damaged in five different places, so he took photos and sent them all to Lowe's," said John to WZZ, adding that the door Then been returned to the retailer and marked as damaged.

Another customer went to Twitter on December 17 to talk about damaged products They also received retailer. "Do not buy devices in Lowe's," they wrote. "I spent almost $ 2,000 on a new washer / dryer combo [and] it doesn't work."

Complaints on social networks go back to months. On October 22, another Twitter user revealed similar problems With a refrigerator they bought at Lowe's: "I had three refrigerations delivered that did not work," wrote the customer, explaining that they had initially paid the product in August. "Finally, he has a work unit but she has a damaged door. I have a bad taste in my mouth for Lowe's."

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Receiving defective products is one thing, but several customers also claim that Lowe owes them reimbursements. AE0FCC31AE342FD3A1346EBB1F342FCB

The Gees told WZZ that they had received another door from the retailer a few months after their return from the original that was damaged. But the replacement door was not what they ordered. "There were not the cursors, and it was the bad size," said John.

The incorrect replacement door was also returned to Lowe and a third door was ordered. But when the installation technician returned to install him in the fall of 2022, John said that Lowe had never delivered another replacement cursor to install.

Since then, the couple said they had called "every week" to try to obtain their reimbursement for the sliding door, worth $ 4,000. To date, they have said that they had only obtained "false promises". "It was a nightmare that we would never imagine that it would happen," Carol told WZZM.

On social networks, other Lowe customers have expressed similar complaints. The Twitter user who received a non -working washer and dryer from Lowe's called the "ridiculously absurd" retailer in his tweet. "I cannot get a new one or a refund," they wrote.

On August 19, another customer tweeted on Lowe's customer service account do not receive After returning a broken lawn mower. "I have not yet seen my refund on my Lowe's card," they wrote. "I was told something different every time I call."

Better life Contacted Lowe on recent complaints from customers on defective products and missing reimbursements, but has not yet heard.

A spokesperson for Lowe's told WZZM that his buyers were of the utmost importance. "Customer satisfaction is our top priority," said the spokesperson. "Lowe's customer relations worked directly with John and Carolyn Gee to respond to their concerns."

The Gees confirmed to the media that Lowe's had contacted them, and the company said that a reimbursement check is underway. But the couple said that they still had doubts that they would recover their money, telling WZZM that they will believe it when they see the reimbursement check.

"We are on a fixed income. We are both retired. We have no money to throw, especially $ 4,000," said Carol. "We have health problems like anyone in the 1970s, so it's additional stress to our life. We are not troublemakers, we are not trying to make problems. We just want to be treated right . "